Gateway 200 User Manual

www.gateway.com

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Make sure that your notebook is connected to the telephone line and that 
the telephone line has a dial tone.

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If you have the call waiting feature on your telephone line, make sure that 
it is disabled.

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Make sure that you are not using a digital, rollover, or PBX line. These lines 
do not work with your modem.

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Make sure that your account with your Internet service provider (ISP) is 
set up correctly. Contact your ISP technical support for help.

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Make sure that you do not have a problem with your modem. For more 
information, see “Modem” on page 261.

This problem can occur when you have typed a URL (Web address) incorrectly, 
you have lost your Internet connection, or your ISP is having technical 
difficulties.

Double-check the URL or try a different URL. If the error message still appears, 
disconnect from the ISP connection and close your browser, then reconnect 
and open the browser. If you still get the error, your ISP may be having technical 
difficulties.

Many factors can affect Internet performance:

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The condition of the telephone lines in your residence or at your local 
telephone service

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The condition of the Internet computers to which you connect and 
the number of users accessing those computers

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The complexity of graphics and multimedia on Web pages

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Having multiple Web browsers open, performing multiple downloads, and 
having multiple programs open on your notebook

For more information about troubleshooting Internet 
connections in Windows XP, click Start, then click Help 
and Support.

Type the keyword 

 in the 

HelpSpot Search box 

, then click 

the arrow.