Epson 386/33 PLUS User Manual

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3. When the computer performs the power-on memory test, the
version number of your system ROM BIOS appears at the
bottom of the screen. Quickly write down the version
number. If you do not have enough time to write down the
entire number, press RESET and try again.
4. When you see 
Press 
<Del> to 
start 
SETUP, press 
the
 key. Write down the appropriate information about
your configuration shown on the main SETUP menu. Then
exit SETUP 
(without saving 
the configuration).
5. If you are using MS-DOS, at the command prompt type 
VER
and press
to display the MS-DOS version number.
Write it down.
Error Messages
Your computer’s built-in memory (ROM) contains a series of
diagnostic programs, called power-on diagnostics, which
your computer runs automatically every time you turn it on.
These programs check internal devices such as ROM, RAM,
the timer, the keyboard controller, and the hard disk drive.
The RAM test program displays the total amount of memory
currently installed in your system. If the computer finds an
error, it displays an error message on the screen. Write down
the error message and give it to your dealer when reporting a
problem.
If the error is serious, the computer cancels further checking
and halts system initialization. The error message remains on
the screen and the computer locks up. If this happens, contact
your dealer as soon as possible. Report this information and
both the error message and code number to your dealer.
C-2 Troubleshooting