Toshiba PPM78U05L01E User Manual

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8-22
User’s Manual
PORTÉGÉ M780
i.LINK (IEEE1394) device
Modem
Problem
Procedure
i.LINK device does 
not function
Make sure the cable is securely connected to the 
computer and to the device.
Make sure the device’s power is turned on.
Reinstall the drivers. Click Start -> Control 
Panel 
-> Hardware and Sound -> Device 
Manager
. In the Device Manager window, 
right-click the computer’s name, and then click 
Add legacy hardware from the shortcut menu. 
Follow the on-screen directions.
Restart Windows.
If problems persist, contact your dealer.
This information is applicable to the models equipped with a built-in 
modem.
Problem
Procedure
Communication 
software can’t 
initialize modem
Make sure the computer’s internal modem 
settings are correct - please refer to the Phone 
and Modem Options link within the Windows 
Control Panel.
You can hear a dial 
tone but can’t make a 
call
If the call is going through a Private Branch 
Exchange (PBX), take care to ensure that the 
communication application’s tone dial detection 
feature is disabled.
You place a call, but a 
connection can’t be 
made
Make sure that the settings are correct within 
your communication application.
After making a call 
you can’t hear a ring 
Ensure that the communication application’s tone 
or pule dialling selection feature is set correctly.
Communication is cut 
off unexpectedly
The computer will automatically cut off 
communication when connection with the carrier 
is not successful for a set time interval - try 
lengthening this time interval within your 
communication application.
A 
CONNECT
 display is 
quickly replaced by 
NO CARRIER
Ensure that the communication application’s 
error control feature is set correctly.