Toshiba PPM78U05L01E User Manual

8-24

User’s Manual

PORTÉGÉ M780

For further information on Bluetooth wireless communication, please refer 
to Chapter 4, 

If you require any additional help using your computer or if you are having 
problems operating the computer, you may need to contact TOSHIBA for 
additional technical assistance.

Some problems you experience may be related to software or the operating 
system so it is important that you investigate other sources of assistance 
first. Before contacting TOSHIBA, try the following:

■

Review troubleshooting sections in the documentation supplied with 
your software and/or peripheral devices.

■

If a problem occurs when you are running software applications, consult 
the software documentation for troubleshooting suggestions and 
consider calling the software company’s technical support department 
for assistance.

■

Consult the reseller or dealer from where you purchased your computer 
and/or software - they are your best resource for current information 
and support.

If you are still unable to solve the problem and suspect that it is hardware 
related, write to TOSHIBA at the location listed in the enclosed warranty 
booklet or visit 

 on the Internet.

Cannot access 
Bluetooth device

Check to ensure the computer’s Wireless 
Communication Switch is set to on.

Check to ensure the Bluetooth Manager 
application is running on the computer and that 
power to the external Bluetooth device is turned 
on.

Check to ensure that no optional Bluetooth 
Adaptor is installed in the computer - the built-in 
Bluetooth hardware cannot operate 
simultaneously with another Bluetooth controller.

If you are still unable to resolve the problem, 
contact your reseller, dealer or service provider.