Sony PCG-R505JSP Manual

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Check that the phone line is working by plugging the line in an ordinary 
phone and listening for a dial tone.

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Verify that the phone number the program is dialing is correct.

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Verify that the software you are using is compatible with the notebook’s 
modem. (All preinstalled Sony programs are compatible.)

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If you are still experiencing problems, use your the Driver Recovery CD to 
reinstall the modem drivers. See “To use the Driver Recovery CD(s)” on 
page 55 for more information.

Your notebook is equipped with a V.90/K56flex-compatible modem. Many 
factors may influence modem connection speed, including telephone line noise 
or compatibility with telephone equipment (such as fax machines or other 
modems). If you think your modem is not connecting properly to other PC-based 
modems, fax machines, or your Internet Service Provider (ISP), check the 
following: 

❑

Ask your phone company to verify that your phone line is free from any line 
noise.

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If your problem is fax-related, check that there are no problems with the fax 
machine you are calling and that it is compatible with fax modems.

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If you are having a problem connecting with your ISP, check that the ISP is 
not experiencing technical problems.

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If you have a second phone line available, try connecting the modem to that 
line.

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If the built-in speakers are turned off, press Fn+F3 or use the center Jog Dial 
control to turn on the speakers.

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If the speaker volume is turned to the minimum, press Fn+F4, then press 

 

or 

 to increase the volume, or you can use the center Jog Dial™ control to 

control the volume. 

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If nothing is displayed when you press Fn+F3 or Fn+F4, proceed as follows: