ATTO Technology V-Class User Manual

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ATTO Technology Inc. Diamond Storage Array Installation and Operation Manual
 9.1  Hot Swap Operating Instructions
To maintain array up time, individual disk drive sled assemblies, power supplies and blower assemblies 
can be replaced with the unit fully operational. Special instructions need to be followed to perform these 
operations.
Disk Drives
CAUTION
CAUTION
Individual disk drive sled assemblies may be 
replaced while the array is operating with no other 
intervention only if there is absolutely no activity 
on that drive. Failure to ensure no activity may 
destroy any data on that drive and possibly stop 
the entire Diamond Storage Array operation. 
Follow the instructions below to replace drives.
Removing a drive sled that is part of a RAID Level 
0 group results in the loss of all data in the groups 
associated with that sled. Follow your backup 
procedures when removing sleds.
Do not leave empty openings on the front or rear 
of the array under any circumstances. Empty 
openings may cause the unit to overheat.
WARNING
All modular components must be replaced by 
qualified personnel only. Components are 
electrostatic sensitive. Use a static wriststrap 
when handling any of the cards inside the array. 
Use proper grounding methods. Always store 
spare components in proper ESD containers.
Follow your backup procedures before removing a 
sled. You may copy drives using the appropriate CLI 
commands (refer to Drive Configuration Commands on 
page 43)
.
The following method is the safest way to 
perform a hot swap of a drive
The general approach: identify the disk drive sled to be 
replaced, take it offline using the appropriate CLI 
commands, turn off its power using CLI commands, 
remove and replace with a new disk drive sled, power 
up the new sled, and place back on line.
1
Connect to Diamond Storage Array services 
(refer to 
Accessing the Array 
on page 17) and 
enter the CLI. 
2
The fault LED should blink on the disk drive 
sled which requires replacement. If it is not, 
type 
set SledFaultLED [n] on. The LED of the 
drive you want [n]  lights. 
3
Determine the Drive Sled Number. The disk 
drive sled closest to the management card is 
always the number 1 disk drive sled 
4
Take the disk drive sled offline by entering the 
following CLI commands at the control 
computer 
Ready prompt:
Set AtaDiskState (SledNum, 1, OFFLINE)
Set AtaDiskState (SledNum, 2, OFFLINE)
Set DriveSledPower (SledNum, OFF)
CAUTION
CAUTION
In a Hot Spare configuration, a drive sled should 
only be taken offline if there is absolutely no 
activity on that drive. If there is any activity, the 
rebuild of the Hot Spare sled may be flawed.
5
Wait 30 seconds for the disk drive sled to spin 
down and complete any remaining I/O activity.
6
Unscrew the two screws on the disk drive sled 
with the appropriate tool.
7
Carefully pull the disk drive sled out of chassis 
using its handle.
8
Mark or tag the disk drive sled with the array 
serial number, the date removed, and its slot 
number.
9
Place the disk drive sled in an appropriate ESD 
container or bag.
10 Install the replacement disk drive sled into the 
array chassis using proper ESD control steps. 
The disk drive sled assembly is keyed and can 
only be inserted one way.
11 Tighten the two screws on the disk drive sled 
with the appropriate tool.
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Drive Sleds
Management Card