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Billion Electric Company CO1 User Manual

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                  Billion BiGuard VPN Client 
 
Chapter 5: Troubleshooting 
35
« no keystate » error 
 
115305 Default sysdep_app_open: Init Connection for : Cnx-Cnx-P2 Cnx-remote-addr 
115305 Default sysdep_app_open: IPV4_SUBNET Network 192.168.1.1 
115305 Default sysdep_app_open: IPV4_SUBNET Netmask 255.255.255.0 
115315 Default (SA Cnx-P1) SEND phase 1 Main Mode  [SA][VID] 
115317 Default (SA Cnx-P1) RECV phase 1 Main Mode  [SA][VID] 
115317 Default (SA Cnx-P1) SEND phase 1 Main Mode  [KEY][NONCE] 
115319 Default (SA Cnx-P1) RECV phase 1 Main Mode  [KEY][NONCE] 
115319 Default (SA Cnx-P1) SEND phase 1 Main Mode  [ID][HASH][NOTIFY] 
115319 Default ipsec_get_keystate: no keystate in ISAKMP SA 00B57C50  
 
If you have an « no keystate » error, check if the preshared key is correct or if the local ID is 
correct (see « Advanced » button). You should have more information in the remote endpoint 
logs. 
 
« received remote ID other than expected » error 
 
120343 Default sysdep_app_open: Init Connection for : Cnx-Cnx-P2 Cnx-remote-addr 
120343 Default sysdep_app_open: IPV4_SUBNET Network 192.168.1.1  
120343 Default sysdep_app_open: IPV4_SUBNET Netmask 255.255.255.0 
120348 Default (SA Cnx-P1) SEND phase 1 Main Mode  
120349 Default (SA Cnx-P1) RECV phase 1 Main Mode  
[SA][VID] [SA][VID]  
120349 Default (SA Cnx-P1) SEND phase 1 Main Mode  
120351 Default (SA Cnx-P1) RECV phase 1 Main Mode  
120351 Default (SA Cnx-P1) SEND phase 1 Main Mode  
120351 Default (SA Cnx-P1) RECV phase 1 Main Mode  
[KEY][NONCE] 
[KEY][NONCE] 
[ID][HASH][NOTIFY] 
[ID][HASH][NOTIFY]  
120351 Default ike_phase_1_recv_ID:  
received 
remote  ID  other  than  expected 
 
The " Remote ID " value (see " Advanced " Button) does not match what the remote endpoint is 
expected. 
 
« NO PROPOSAL CHOSEN » error 
 
115905 Default sysdep_app_open: Init Connection for : Cnx-Cnx-P2 Cnx-remote-addr 
115905 Default sysdep_app_open: IPV4_SUBNET Network 192.168.1.1 
115905 Default sysdep_app_open: IPV4_SUBNET Netmask 255.255.255.0 
115911 Default (SA Cnx-P1) SEND phase 1 Main Mode  [SA][VID] 
115913 Default (SA Cnx-P1) RECV phase 1 Main Mode  [SA][VID] 
115913 Default (SA Cnx-P1) SEND phase 1 Main Mode  [KEY][NONCE] 
115915 Default (SA Cnx-P1) RECV phase 1 Main Mode  [KEY][NONCE] 
115915 Default (SA Cnx-P1) SEND phase 1 Main Mode  [ID][HASH][NOTIFY] 
115915 Default (SA Cnx-P1) RECV phase 1 Main Mode  [ID][HASH][NOTIFY] 
115915 Default phase 1 done: initiator id c364cd70: 195.100.205.112, responder id 
c364cd72: 195.100.205.114, src: 195.100.205.112 dst: 195.100.205.114 
115915 Default (SA Cnx-Cnx-P2) SEND phase 2 Quick Mode  [SA][KEY][ID][HASH][NONCE] 
115915 Default RECV Informational [HASH][NOTIFY] with NO_PROPOSAL_CHOSEN error 
115915 Default RECV Informational  [HASH][DEL] 
115915 Default Cnx-P1 deleted  
 
If you have an « NO PROPOSAL CHOSEN » error, check that the « Phase 2 » encryption 
algorithms are the same on each side of the VPN Tunnel. 
 
 
 
 
 
Check « Phase 1 » algorithms if you have this: