Nortel Networks P0908544 User Manual
76 Generating reports
Enterprise Edge Attendant Console User Guide
P0908544 Issue 01
Extension Directory report
The Extension Directory report lists the employees who are in the Enterprise Edge
Attendant Console database and the information in their call record.
Attendant Console database and the information in their call record.
Working with the Reports window
To open the Reports window:
1. On the Attendant window click Tools and then click Reports.
The Reports window opens.
The Reports window contains the Database, Information, Period, Employees and
Customers list boxes and a report viewing area. The Reports window menus are
File, Edit, View and Help.
Customers list boxes and a report viewing area. The Reports window menus are
File, Edit, View and Help.
Use the Create Report, Page <, Page > and Print buttons to define the type of report
you create. You can manipulate the preview image after you create a report.
you create. You can manipulate the preview image after you create a report.
Database box
The Database box contains information on selecting a database.
Information list box
The Information list box contains the report type information.
Click the Select button to open the Open dialog box from
which you can select a Microsoft Access database. For more
information about databases and how to locate the database
(.mdb) file, refer to
which you can select a Microsoft Access database. For more
information about databases and how to locate the database
(.mdb) file, refer to
Type the path name of a Microsoft Access database in the
Current Database box.
Current Database box.
The Report Type is active and available if you set a
valid Microsoft Access database in the Current
Database box.
valid Microsoft Access database in the Current
Database box.
If you select a report type, a description of the
report type appears in the Description area.
report type appears in the Description area.