Nortel Networks NN44200-313 User Manual
Provisioning telephones (LD 11)
27
Prompt
Response
Notes
TN
aaa.bbb.ccc.ddd
Terminal Number, where a =
loop, b = shelf, c = MGATE card
slot, d = channel for that card
(0–31).
loop, b = shelf, c = MGATE card
slot, d = channel for that card
(0–31).
DES
dddddd
Description.
CUST
xx
Customer number for CallPilot.
CLS
WTA UNR VCE MMA FLAX
KEY
0 ACD xxxx 0 yyyy
xxxx = the ACD defined above
in the procedure
in the procedure
.
yyyy = the position ID of the
agent,
agent,
For example: KEY: 0 ACD 4500
0 4571
0 4571
KEY
1 SCN xxxx
xxxx = Single Call Non ringing
DN
DN
KEY
2 MSB
KEY
3 NRD
KEY
4 TRN
KEY
5 AO3
Tech tip: Take note of the TN, Key 0 position ID, and Key 1 SCN
configured here. These parameters are required later in the CallPilot
server configuration.
configured here. These parameters are required later in the CallPilot
server configuration.
4
Repeat step 3 for each ACD agent channel required.
5
To exit the overlay, enter ****.
—End—
Provisioning telephones (LD 11)
In the examples in this procedure, an i2004 Model NTDU92 is used. To
configure other models, refer to IP Phones: Description, Installation, and
Operation (553-3001-368) and Telephones & Consoles: Description,
Installation and Operation (553-3001-367)
configure other models, refer to IP Phones: Description, Installation, and
Operation (553-3001-368) and Telephones & Consoles: Description,
Installation and Operation (553-3001-367)
Step
Action
1
Connect to the PBX.
Nortel CallPilot
Quickstart Guide
NN44200-313
01.02
Standard
5.0
19 May 2008
Copyright © 2007-2008, Nortel Networks
.