Nortel Networks NN44200-313 User Manual
Configuring the CDN queue (LD 23)
25
Table 11
LD 23 - Configuring DFDN
LD 23 - Configuring DFDN
Prompt
Response
Notes
REQ
NEW
TYPE
ACD
CUST
xx
Customer number for CallPilot.
ACDN
xxxx
Enter the DFDN.
MWC
NO
MAXP
1
Maximum number of agent
channels.
channels.
Enter 1 to make this a DFDN
queue.
queue.
NCFW
0
4
To exit the overlay, enter ****.
—End—
Configuring the CDN queue (LD 23)
The control DN is the single point to which the end user calls to access
voice mail or use multimedia functions such as fax capabilities.
voice mail or use multimedia functions such as fax capabilities.
Perform this procedure to configure the following CDN queues:
•
primary CDN for Voice Messaging. This becomes the main CDN queue.
•
secondary CDN for Multimedia Messaging, if you want to provide users
with fax capability.
with fax capability.
Step
Action
1
Connect to the PBX.
2
Enter LD 23.
3
Enter the appropriate values as described in the following table.
For prompts not listed in the following table, press Enter to accept
the default.
For prompts not listed in the following table, press Enter to accept
the default.
Table 12
LD 23 - Configuring the CDN queue
LD 23 - Configuring the CDN queue
Prompt
Response
Notes
REQ
NEW
Nortel CallPilot
Quickstart Guide
NN44200-313
01.02
Standard
5.0
19 May 2008
Copyright © 2007-2008, Nortel Networks
.