Nortel Networks AS 5300 User Manual

Page of 92
17
NN42040-105 
Personal Agent User Guide
The following table describes the different Presence states:
Accessing the Personal Agent for the first time
To access the  Personal Agent for the first time:
1
Start your Web browser.
2
Enter the Personal Agent URL in your Web browser.
Presence 
Indicator
Status
Description
Active available
The user is active on their computer. The system
displays this indicator automatically.
Active on the phone
The user is on a call. The system displays this 
indicator automatically.
Connected
The user is registered on the network.
Connected inactive
The user has not used their computer for a period 
of time. The user can configure the idle timer, 
using Preferences, Services, Presence, Auto 
presence.
Connected <user 
defined>
These are the connected default states (Away, 
Out to lunch, and Be right back) and any 
user-defined connected states that identify that 
the user is registered, but not available.
Unavailable
The user is registered in the network but is busy, 
or the user is not registered on the network.
Unknown
No Presence information is available.