Nortel Networks AS 5300 User Manual
49
Personal Agent User Guide
Using your directories
The Directory icon appears on the Personal Agent Quick Start page or on the top
navigation menu. Using the Directory icon you can:
navigation menu. Using the Directory icon you can:
•
create and maintain a personal address book of your personal contacts and
groups of contacts
groups of contacts
•
access a global address book of all users in your domain
•
call a contact from your personal or global address book
•
access details about a contact including their presence status
Topics in this chapter include:
•
•
•
•
Understanding Personal Agent address books
The following address books are available in the Personal Agent:
•
personal address book—contains contact information you enter
•
global address book—contains contact information for all users in your
domain. Your system administration maintains the global address book.
domain. Your system administration maintains the global address book.
Tip:
Information in your personal and global address book can be used
as a condition when you define a route to handle your incoming calls.
For more information about call routing, see
For more information about call routing, see
.