Nortel Networks AS 5300 User Manual

NN42040-105 

Personal Agent User Guide

The following table describes the steps to follow when you create a route using 
the Personal Agent Route wizard.

The following describes the buttons in the Route wizard:

•

Next—go to the next step.

•

Back— return to the previous page to make changes.

•

Cancel—cancel the creation or modification of the route.

•

Finish—complete a step.

•

Save—save the route.

To start the Personal Agent Route wizard, perform the following.

Click the Route button on the Personal Agent Quick Start page or on the top 
navigation menu. 

Main action or actions that initiates the processing of the 
route. There are two options to select from: When a call is 
received or When an Instant Message is received. Select 
the desired option by selecting the appropriate check box.

Call filtering conditions that are applied before the Actions 
in Step 3 can take place.

The actions performed when a call is received. Actions are 
defined according to the services enabled in your service 
package.

Exceptions to the filtering conditions defined in Step 2.

Name of the route, and whether the route should be active 
and saved.