Nortel Networks AS 5300 User Manual
79
NN42040-105
Personal Agent User Guide
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From THESE PEOPLE in my Personal Address Book
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From THESE PEOPLE
in my Global Address Book
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From THESE GROUPS in my directory
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From THESE TELEPHONE NUMBER(S)
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From anonymous
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Received in “Unavailable Busy”
1
To edit the condition, click the link in the Route details window.
2
To go to the next step, click Next.
Step 5: Finish
Before you complete the final step in configuring your route, Nortel recommends
that you view all the route details to ensure that you are satisfied with the
conditions, actions, and exceptions.
that you view all the route details to ensure that you are satisfied with the
conditions, actions, and exceptions.
If the route is complete, name the route and configure the route to active.
1
Specify a unique name for the route in the text box provided.
2
Click the Make this route active check box.
3
Click Save to save the route information and activate the route.
Incoming calls are now processed according to your active route or routes.
Tip:
The Received in SPECIFIC DAY/TIME RANGE(S) link is not
available as an exception.
If you have Presence based Routing enabled in your service package,
you see the Received from "Unavailable Busy" parameter.
you see the Received from "Unavailable Busy" parameter.