Nortel Networks AS 5300 User Manual
69
NN42040-105
Personal Agent User Guide
Understanding the Route wizard steps
The following table describes the steps to follow when you create a route using
the Personal Agent Route wizard.
the Personal Agent Route wizard.
Navigating the Route wizard
The following describes the buttons in the Route wizard:
•
Next—go to the next step.
•
Back— return to the previous page to make changes.
•
Cancel—cancel the creation or modification of the route.
•
Finish—complete a step.
•
Save—save the route.
Using the Personal Agent Route wizard
To start the Personal Agent Route wizard, perform the following.
1
Click the Route button on the Personal Agent Quick Start page or on the top
navigation menu.
navigation menu.
Step
Specifies
Main action or actions that initiates the processing of the
route. There are two options to select from: When a call is
received or When an Instant Message is received. Select
the desired option by selecting the appropriate check box.
route. There are two options to select from: When a call is
received or When an Instant Message is received. Select
the desired option by selecting the appropriate check box.
Call filtering conditions that are applied before the Actions
in Step 3 can take place.
in Step 3 can take place.
The actions performed when a call is received. Actions are
defined according to the services enabled in your service
package.
defined according to the services enabled in your service
package.
Exceptions to the filtering conditions defined in Step 2.
Name of the route, and whether the route should be active
and saved.
and saved.