RATOC Systems CB31U User Manual

9. Registration and Tech-Support

9-1. How to Register

We highly recommend to register yourself as our customer through our on-line registration.

1. On the Internet, access our site (http://www.ratocsystems.com/english/)

2. Follow window menu guide to register.

3. Fill out and submit the registration form.

9-2. Driver Update and Support

-Driver Update-

The latest driver and utility are subject to change for improvement or bug fix.

You can download the latest version from our web site.

(http://www.ratocsystems.com/english/)

-Technical Support-

You can get a Tech support from RATOC at the following

Open 9:30AM-5:00PM(PST) Mon-Fri(except holidays)

RATOC Systems, International Tech support

2000 Wyatt drive

Suite 9

Santa Clara, CA 95054

Phone: 408-986-9040

FAX: 408-986-9042

E-mail : http://www.ratocsystems.com/english/contact/support.html

NOTE:

Please include the following information to help us to assist you in the event of a problem:

•Our product name, serial number, and product description

•Host Computer Name, Windows version

•Utility/Driver version

9. Registration and Tech-Support