RATOC Systems CB31U User Manual

8. Troubleshooting

8-13. When you can not assign a drive letter

I can find the device name string in the Device Manager, but the drive icon does not appear in

My Computer.

1. If your computer is in a network and all the driver letters are full, the drive icon does not appear in My

Computer. To resolve this issue, remove the Network card and install the CB31U driver.

2. If all the drive letters are not full, your CD-ROM drive may be D drive and the drive letter is fixed. In this

case, the drive icon does not appear in My Computer. To resolve this issue, do not fix the drive letter or

assign your CD-ROM to other drive letter than D drive, following the steps below.

a. Double-click the Administrative Tools in Control Panel.

b. Start Computer Management and select the Disk Management under the Storage.

c. Click the CD-ROM drive with the right button and select Change Drive letter and Path.