Cisco Systems AIRCAP3602ITK9 User Manual

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Troubleshooting
If you experience difficulty getting your access point installed and running, look for a solution to your 
problem in this guide or in additional access point documentation. These, and other documents, are 
available on Cisco.com.
Guidelines for Using Cisco Aironet Lightweight Access Points
Keep these guidelines in mind when you use 3602 series lightweight access points:
The access point can only communicate with Cisco wireless LAN controllers, such as 2500, 
WiSM2, and 5500 series controllers.
The access point does not support Wireless Domain Services (WDS) and cannot communicate with 
WDS devices. However, the controller provides functionality equivalent to WDS when the access 
point joins it.
CAPWAP does not support Layer 2. The access point must get an IP address and discover the 
controller using Layer 3, DHCP, DNS, or IP subnet broadcast.
The access point console port is enabled for monitoring and debug purposes. All configuration 
commands are disabled when the access point is connected to a controller. 
Using DHCP Option 43
You can use DHCP Option 43 to provide a list of controller IP addresses to the access points, enabling 
them to find and join a controller. For additional information, refer to the 
Checking the Access Point LED
The location of the access point status LED is shown in 
.
Note
Regarding LED status colors, it is expected that there will be small variations in color intensity 
and hue from unit to unit. This is within the normal range of the LED manufacturer’s 
specifications and is not a defect.