Nortel Networks 1005r User Manual
June 2007
Using CallPilot system utilities
1005r Server Maintenance and Diagnostics
101
The critical services that are required for basic CallPilot call answering
are listed in the following table. For your reference, the equivalent names
as they appear in the Windows Control Panel are also listed.
are listed in the following table. For your reference, the equivalent names
as they appear in the Windows Control Panel are also listed.
DSPs
In the DSP pane, each DSP is represented in a separate row. Each box in
the row is one DSP channel or multimedia channel. Click the Legend/
Help tab to view descriptions of the multimedia channel icons.
In the DSP pane, each DSP is represented in a separate row. Each box in
the row is one DSP channel or multimedia channel. Click the Legend/
Help tab to view descriptions of the multimedia channel icons.
CallPilot
System Monitor
Windows Control Panel
equivalent
equivalent
CTMS Service
CTMS Server
Telephony (TAPI)
Telephony Service
MCE SLEE
CallPilot SLEE Service
MCE Notification
CallPilot MWI Service
MAS Notification
CallPilot Notification Service
MAS CCR
CallPilot Call Channel Router
MAS BCR
CallPilot Blue Call Router
SQL Anywhere
Adaptive Server Anywhere -
%ComputerName%_SQLANY
%ComputerName%_SQLANY
MAS MltmediaCache
CallPilot Multimedia Cache
MAS MltmediaVol1
CallPilot Multimedia Volume 1
MAS MltmediaVol102
(TRP only)
CallPilot Multimedia Volume 102
(TRP only)
(TRP only)
MAS MltmediaVol103
(TRP only)
CallPilot Multimedia Volume 103
(TRP only)
(TRP only)
MAS Rsrc. Pckg. 1
CallPilot Resource Package1