Nortel Networks 1005r User Manual

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Monitoring multimedia hardware
Standard 1.10
66
CallPilot
Alarm Monitor
Use the Alarm Monitor to investigate one or more raised alarms.
About alarms
Alarms are warnings generated by events. Alarms communicate the same 
information as events. However, alarms are reported in the Alarm 
Monitor instead of the Event Browser and are managed differently than 
events: 
„
Alarms appear in the Alarm Monitor for Minor, Major, and Critical 
events (not Information events). All events can be reported in the 
Event Browser (depending on the filtering criteria defined in the 
Event Browser).
„
The first time an event occurs, it generates an alarm that appears in 
the Alarm Monitor. If the same event continues to occur, a new 
alarm is not generated. Instead, the time and date assigned to the 
original generated alarm is updated.
„
Alarms can be cleared from the Alarm Monitor, but the event that 
generated the alarm is not cleared from the event log or the Event 
Browser.
Each alarm in the Alarm Monitor has Help text that often provides a 
solution to the problem. If the solution is not apparent, use the Event 
Browser or the Maintenance screen to further investigate the problem.
To investigate using the Alarm Monitor
1
Run CallPilot Manager and log on.
2
In CallPilot Manager, click System > Alarm Monitor.