IBM 4.3-W User Manual

Page of 516
Chapter 7:  Collection Formulas
Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W
267
ClusterForwardToVoiceMail
Type
Import
Description
Identifies a call forwarded to another destination by the original callee. In this case, the destination is the voicemail 
extension number, defined through an 
addVoiceMailRange()
 method in the 
CCMConfig.js
 file.
This metric is the opposite of 
Cluster Number of Direct VoiceMail Calls (Nb)
.
Syntax
#Bulk Metric
Generic Database Alias
None.
Formula Editor Path
AP > Specific > Bulk > VOIP > Cisco > CLUSTER