IBM 4.3-W User Manual

Page of 516
Chapter 7:  Collection Formulas
Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W
269
ClusterInternalCall
Type
Import
Description
An internal call is a call between two internal extensions, managed by one or more CallManager clusters, where 
the caller and callee extensions are short, internal numbers.
An Internal call can be any of the following:
An outbound or inbound call
A call between two IP phones from the same site
A call between two IP phones from different sites
A call between one IP phone and one legacy phone from the same site
A call between one IP phone and one legacy phone from different sites
An intrasite or intersite legacy PBX call
An on-net call (pure IP network transit)
An off-net call (IP to PSTN Gateway)
An internal call can never be:
A call between an internal extension and any external PSTN number
Ranges of internal extensions are defined through 
addExtensionRange()
 methods in the 
CCMConfig.js
 file.
Syntax
#Bulk Metric
Generic Database Alias
None.
Formula Editor Path
AP > Specific > Bulk > VOIP > Cisco > CLUSTER