IBM 4.3-W User Manual

Appendix A:  Configuration

442 

Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W

3-c. Click the 

 tab, then click 

 to open the Request Editor. 

3-d. Click the 

 tab. 

3-e. Click 

. 

The predefined data collection requests are loaded into the Request Editor from the database. 

3-f. Click the 

 button in the 

 group box to display only idle requests. 

3-g. In the 

 pane, select all idle data collection requests in the following group or 

groups: 

Root->Sub-Element Collect->Cisco 

3-h. Click the 

 box under 

. The Request Editor toggles the idle setting for these data collection 

requests from 

 to 

 in the 

 column. 

3-i. Click 

. 

4. Merge the technology pack’s sub-element inventory text files. 

Sub-element inventory control rules for the Cisco IP Telephony Technology Pack are contained in the file 

voip_cisco_ipt_inventory_subelements.txt

, which is installed in the following directory on the 

DataMart server: 

$PVMHOME/APFiles/voip_cisco_ipt/datamart/conf 

You must merge the contents of this file with the file 

inventory_subelements.txt

 located in 

$PVMHOME/conf (typically, /opt/datamart/conf) on the DataMart server: 

To merge the sub-element inventory control rules for the Cisco IP Telephony Technology Pack, follow these 

steps: 

4-a. Change your working directory to 

$PVMHOME/conf

 by entering the following command: 

cd $PVMHOME/conf 

4-b. Copy 

voip_cisco_ipt_inventory_subelements.txt

 to the 

$PVMHOME/conf

 directory, by 

entering the following command: 

cp $PVMHOME/APFiles/voip_cisco_ipt/datamart/conf/voip_cisco_ipt_inventory_subelements.txt . 

4-c. Make a backup copy of the inventory_subelements.txt file by entering the following 

command: 

cp inventory_subelements.txt inventory_subelements.txt.ORIG

 

4-d. Append the contents of 

voip_cisco_ipt_inventory_subelements.txt

 to 

inventory_subelements.txt

, by entering the following command: 

cat voip_cisco_ipt_inventory_subelements.txt >> inventory_subelements.txt 

4-e. Perform a 

diff

 on the backed-up file and the appended file to ensure that the merge succeeded, as 

shown in the following example: 

diff inventory_subelements.txt inventory_subelements.txt.ORIG 

If you do not have a CCM environment, skip Step 5 and continue with Step 6.

5. CCM environment only: Configure the Data Direct SQL Server Bridge

The Netcool/Proviso Cisco IP Telephony Technology Pack collects data from SNMP devices and, through 

SQL for Call Detail Records, from each CCM database.