ZyXEL Communications NWA3000-N User Manual

Chapter 21 Troubleshooting

NWA3000-N Series User’s Guide

Make sure you have entered the user name and password correctly. The default 
password is 1234. This fields are case-sensitive, so make sure [Caps Lock] is not 
on.

You cannot log in to the web configurator while someone is using Telnet to access 
the NWA3000-N series AP. Log out of the NWA3000-N series AP in the other 
session, or ask the person who is logged in to log out.

Disconnect and re-connect the power adaptor or PoE power injector to the 
NWA3000-N series AP. 

If this does not work, you have to reset the device to its factory defaults. See 

I cannot access the NWA3000-N series AP via the console port.

Check to see if the NWA3000-N series AP is connected to your computer's console 
port.

Check to see if the communications program is configured correctly. The 
communications software should be configured as follows:

VT100 terminal emulation.

115200 bps is the default speed on leaving the factory. Try other speeds in case 
the speed has been changed.

No parity, 8 data bits, 1 stop bit, data flow set to none.

I cannot use FTP to upload / download the configuration file. / I cannot use FTP to 
upload new firmware. 

See the troubleshooting suggestions for 

 Ignore the suggestions about your browser.

I cannot access the Internet.