ZyXEL Communications ISG50 User Manual
Chapter 31 Auto-attendant
ISG50 User’s Guide
506
Click Configuration > PBX > Outbound Line Management > Auto-Attendant to view the
screen as shown next.
screen as shown next.
Figure 328
Auto-Attendant > Default
Each field is described in the following table.
Table 175
Auto-Attendant > Default
LABEL
DESCRIPTION
Greeting
Upload Audio File
Click Browse to locate an audio file to be used as the auto-attendant greeting message,
and Upload to copy it to the ISG50.
and Upload to copy it to the ISG50.
The audio file you upload must meet the following criteria:
•
PCM format, 16 kHz, 16-bit, mono mode (*.wav).
•
The total play time of all the AA audio files combined must be less than 30 minutes.
Record Audio File
Click this to record an audio file through the extension set as the recording peer.
Audio File State
This indicates whether an audio file has been uploaded to the ISG50 or not. You can also
Playback the audio file to hear how it sounds.
Playback the audio file to hear how it sounds.
Operator Settings
Key
Select either 0 or 9 to be the default operator key. When a caller presses the operator
key, his calls is routed to the associated Extension.
key, his calls is routed to the associated Extension.
Extension
Enter an extension number to associate with the operator Key. When that key is pressed,
the call is routed to this extension.
the call is routed to this extension.