ZyXEL Communications 650HW User Manual
Prestige 650HW ADSL Router User’s Guide
Troubleshooting
16-3
16.5 Problems with the Password
Table 16-5 Troubleshooting the Password
PROBLEM CORRECTIVE
ACTION
I cannot access the
Prestige.
Prestige.
The Password and Username fields are case-sensitive. Make sure that you enter the
correct password and username using the proper casing.
correct password and username using the proper casing.
Use the Restore Factory Defaults/Reboot button to restore the factory default
configuration file. This will restore all of the factory defaults including the password.
Refer to the Resetting the Prestige section in the User's Guide for details.
configuration file. This will restore all of the factory defaults including the password.
Refer to the Resetting the Prestige section in the User's Guide for details.
16.6 Problems with Telnet
Table 16-6 Troubleshooting Telnet
PROBLEM CORRECTIVE
ACTION
Refer to the Remote Management Limitations section for scenarios
when remote management may not be possible.
when remote management may not be possible.
When NAT is enabled:
Use the Prestige’s WAN IP address when configuring from
the WAN.
Use the Prestige’s LAN IP address when configuring from
the LAN.
Refer to the Problems with the LAN Interface section for instructions
on checking your LAN connection.
on checking your LAN connection.
I cannot access the Prestige from
the LAN or WAN.
the LAN or WAN.
Refer to the Problems with the WAN Interface section for
instructions on checking your WAN connection.
instructions on checking your WAN connection.