ZyXEL Communications 782M User Manual

P782M G.SHDSL Bridge 

Cannot connect 
to a remote 
node or ISP. 

Check menu 4 or menu 11.1 to verify the Encapsulation for the remote node. 

I cannot get a 
WAN IP 
address from 
the ISP. 

The WAN IP is provided after the ISP verifies the MAC address, host name or user ID. 
Find out the verification method used by your ISP and configure the corresponding 
fields. 

Check the LAN LEDs on the front panel. The LED should be on for a port that has a 
station connected. If it is off, check the cables between your Prestige and the station. 

Make sure you are using a crossover Ethernet cable if you are connecting the Prestige 
directly to one computer and a straight-through cable if you are connecting your Prestige 
to LAN computers via a hub. 

Make sure your computer NIC (Network Interface Card) is working properly. 

Cannot ping 
any station 
on the LAN. 

Check the TCP/IP configuration on your computer. Make sure that the IP address and 
the subnet mask of the Prestige and the LAN computer(s) are on the same subnet. 

I cannot access 
the SMT menu. 

The default SMT password is “1234”. If you have changed the password and have 
now forgotten it, you will need to upload the default configuration file (see User’s 
Guide). 

 

 

 

 

Troubleshooting