ZyXEL Communications 782M Manuel D’Utilisation
P782M G.SHDSL Bridge
PROBLEM
CORRECTIVE ACTION
Cannot connect
to a remote
node or ISP.
to a remote
node or ISP.
Check menu 4 or menu 11.1 to verify the Encapsulation for the remote node.
I cannot get a
WAN IP
address from
the ISP.
WAN IP
address from
the ISP.
The WAN IP is provided after the ISP verifies the MAC address, host name or user ID.
Find out the verification method used by your ISP and configure the corresponding
fields.
Find out the verification method used by your ISP and configure the corresponding
fields.
9.3 Problems Connecting with the LAN
Table 9-3 Problems Connecting with the LAN
PROBLEM
CORRECTIVE ACTION
Check the LAN LEDs on the front panel. The LED should be on for a port that has a
station connected. If it is off, check the cables between your Prestige and the station.
station connected. If it is off, check the cables between your Prestige and the station.
Make sure you are using a crossover Ethernet cable if you are connecting the Prestige
directly to one computer and a straight-through cable if you are connecting your Prestige
to LAN computers via a hub.
directly to one computer and a straight-through cable if you are connecting your Prestige
to LAN computers via a hub.
Make sure your computer NIC (Network Interface Card) is working properly.
Cannot ping
any station
on the LAN.
any station
on the LAN.
Check the TCP/IP configuration on your computer. Make sure that the IP address and
the subnet mask of the Prestige and the LAN computer(s) are on the same subnet.
the subnet mask of the Prestige and the LAN computer(s) are on the same subnet.
9.4 Problems Accessing SMT Menus
Table 9-4 Problems Accessing SMT Menus
PROBLEM
CORRECTIVE ACTION
I cannot access
the SMT menu.
the SMT menu.
The default SMT password is “1234”. If you have changed the password and have
now forgotten it, you will need to upload the default configuration file (see User’s
Guide).
now forgotten it, you will need to upload the default configuration file (see User’s
Guide).
B
Troubleshooting