ZyXEL Communications USG 2000 User Manual
ZyWALL USG 2000 User’s Guide
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H A P T E R
5 3
Diagnostics
53.1 Overview
Use the diagnostics screens for troubleshooting.
53.1.1 What You Can Do in this Chapter
• Use the
Maintenance > Diagnostics
screen (see
generate a file containing the ZyWALL’s configuration and diagnostic information
if you need to provide it to customer support during troubleshooting.
• Use the
Maintenance > Diagnostics > Packet Capture
) to capture packets going through the ZyWALL.
53.2 The Diagnostic Screen
The Diagnostic screen provides an easy way for you to generate a file containing
the ZyWALL’s configuration and diagnostic information. You may need to generate
this file and send it to customer support during troubleshooting.
the ZyWALL’s configuration and diagnostic information. You may need to generate
this file and send it to customer support during troubleshooting.
Click Maintenance > Diagnostics to open the Diagnostic screen.
Figure 570 Maintenance > Diagnostics