ZyXEL Communications P-2302R Series User Manual

P-2302R Series User’s Guide

Chapter 37 Troubleshooting

326

This chapter covers potential problems and the corresponding remedies.

Table 131   Troubleshooting the Start-Up of Your Prestige

None of the LEDs 

turn on when I 

turn on the 

Prestige.

Make sure that the Prestige’s power adaptor is connected to the Prestige and an 

appropriate power source. Check that the power source is turned on.

Disconnect the Prestige’s power and reconnect it.

If the error persists, you may have a hardware problem. In this case, you should 

contact your vendor.

Table 132   Troubleshooting the LAN Interface

I cannot access the 

Prestige from the 

LAN.

Check your Ethernet cable connections. Refer to the Quick Start Guide for LAN 

connection instructions.

Check for faulty Ethernet cables.

Make sure the computer's Ethernet adapter is installed and functioning properly.

I cannot ping any 

computer on the 

LAN.

The LAN LED on the front panel should be on. If it is off, check the cables 

between the Prestige and your computer or switch.

Verify that the IP address and the subnet mask of the Prestige’s LAN port and 

the computers are on the same subnet.