ZyXEL Communications MES3500-24 User Manual
Chapter 45 Troubleshooting
MES3500-24/24F User’s Guide
330
One of the LEDs does not behave as expected.
1
Make sure you understand the normal behavior of the LED. See
.
2
Check the hardware connections. See
3
Inspect your cables for damage. Contact the vendor to replace any damaged cables.
4
Turn the Switch off and on (in DC models or if the DC power supply is connected in AC/DC models).
5
Disconnect and re-connect the power adaptor or cord to the Switch (in AC models or if the AC
power supply is connected in AC/DC models).
power supply is connected in AC/DC models).
6
If the problem continues, contact the vendor.
45.2 Switch Access and Login
I forgot the IP address for the Switch.
1
The default management IP address is 192.168.1.1.
2
Use the console port to log in to the Switch.
3
If this does not work, you have to reset the device to its factory defaults. See
.
I forgot the username and/or password.
1
The default username is admin and the default password is 1234.
2
If this does not work, you have to reset the device to its factory defaults. See
.
I cannot see or access the Login screen in the web configurator.
1
Make sure you are using the correct IP address.
• The default management IP address is
192.168.1.1
.
• If you changed the IP address, use the new IP address.