ZyXEL Communications X6004 User Manual

Chapter 14 Authority Group

X6004 User’s Guide

Each field is described in the following table.

Table 43   SIP Extension: Call Forward

Call Forward 

Setting

Use this section to configure call forwarding settings for your extension. 

Office Hours

The X6004 has separate rules for call forwarding during office hours then after 

office hours. The settings you configure specify the office hours for this extension 

and affect call forwarding during those office hours.
If a call is first handled by auto-attendant then it checks the system office hours 

settings first (and applies any forwarding rules), before checking the office hours 

configured in this screen.

Office Hours

Specify the days of the week you want to configure as working days for this 

extension. 

Time

Specify the time range in 24 hour format for the office hours.

DND (Do Not 

Disturb)

Select Enable and the X6004 will not forward calls to your extension. Click on 

White List (see 

) to configure telephone numbers 

which ignore whether you have DND turned on or off. 
Select Voice Mail and the X6004 will forward calls directly to voice mail.
Select Disable to turn this feature off for this extension.

Blind Forward

Select Enable and specify an extension. The X6004 will forward all incoming calls 

to that extension.
Select Voice Mail and the X6004 will forward calls directly to voice mail.
Select Disable to turn this feature off for this extension.

Busy Forward

Select Enable and specify an extension. The X6004 will forward all incoming calls 

to that extension when your phone is off the hook. For FXS (analog phones) 

extensions incoming calls are put into a call waiting queue.
Select Voice Mail and the X6004 will forward calls directly to voice mail.
Select Disable to turn this feature off for this extension.

No Answer 

Forward

Select Enable and the X6004 will forward all incoming calls to the extensions you 

specify when you do not answer the phone within the default ring time. The default 

ring time is configured in the Configuration > PBX > Server Configuration > 

Global Set screen. Click Find Me List (see 

specify a list of extensions that the X6004 will forward incoming calls to.  
Select Voice Mail and the X6004 will forward calls directly to voice mail.
Select Disable to turn this feature off for this extension.

After Office Hours These fields specify how to treat calls to your extension that occur after office 

hours.
Select Enable and specify an extension. The X6004 will forward all incoming calls 

to that extension.
Select Voice Mail and the X6004 will forward calls directly to voice mail.
Select Disable to turn this feature off for this extension.

Call Blocking 

Setting

Use this section to configure call blocking settings for your extension. 

Black List

Select Enable and the X6004 will block all incoming calls from extensions that you 

specify as blacklisted. Click the Black List (see 

) 

button to configure phone numbers that you want to block from calling you. 
Select Disable to turn this feature off for this extension.

Block the calls 

without Caller ID

Select Enable and the X6004 will block all incoming calls from phone that do not 

send caller ID. 

Apply

Click this to save your changes.

Back to Peer List

Click this to go back to the Authority Group configuration screen without saving 

your changes.