ZyXEL Communications X6004 User Manual

 Chapter 27 Call Detail Record (CDR)

X6004 User’s Guide

Direction

Specify the types of calls you want to view based on the source and destination of 

the calls. You can choose one or more of the available source - destination 

combinations:
•

extension / extension - to view internal calls; those made from one extension 

to another extension on the X6004.

•

extension / outbound - to view calls from within your organization made to 

the outside world via one of the outbound lines.

•

outbound / extension - to view calls from the outside world to extensions 

configured on the X6004.

•

outbound / outbound - to view calls that come in from an outbound line and 

are routed back to the outside world via another outbound line.

Call Time

Call time is the time from when a caller finishes dialing a number until one of the 

parties hangs up. 
Enter the range of seconds, minutes or hours to specify the length of calls that you 

want to search for. If you leave this field blank, then the length of the call will not be 

considered as a search criterion, in other words calls of all length duration are 

displayed unless limited by other search criteria. 

Talk Time

Talk time is the time from when a callee picks up an incoming call until one of the 

parties hangs up.
Enter the range of seconds, minutes or hours to specify the length of calls that you 

want to search for. If you leave this field blank, then the length of the call will not be 

considered as a search criterion, in other words calls of all length duration are 

displayed unless limited by other search criteria.

Caller Group

Type the name of the authority group or outbound line group for which you want to 

search the call detail record. Use the drop down listbox to choose Totally Match, if 

you want to display only call records that exactly match the criteria you type or 

select Partially Match, if you want to enter only a part of the group name that you 

want to search for. Alternatively, use the 

 button to select the outbound line 

group or authority group configured on the X6004 that you want to use as your 

search criterion.

Channel

Type the name of the type of channel for which you want to search the call detail 

record. The channels can be either FXS extensions, FXO outbound channels, or 

SIP based connections. Use the drop down listbox to choose Totally Match, if you 

want to display only call records that exactly match the criteria you type in or select 

Partially Match if you want to enter only a part of the group name that you want to 

search for. Alternatively, use the 

 button to select the channel configured on 

the X6004 that you want to use as your search criterion.
Next use the drop down list box to select whether you want to search calls 

originating from this channel (SRC.), terminating via this channel (Dest.) or both 

(Both). 

Caller Number

Type the telephone number of the caller for which you want to search the call 

detail record. Use the drop down listbox to choose Totally Match, if you want to 

display only call records that exactly match the criteria you type in or select 

Partially Match, if you want to enter only a part of the telephone number to search 

for.   

Dialed Number

Type the dialed telephone number of the callee for which you want to search the 

call detail record. Use the drop down listbox to choose Totally Match, if you want 

to display only call records that exactly match the criteria you type in or select 

Partially Match, if you want to enter only a part of the telephone number to search 

for.   

Table 112   Report > LOGS > CDR > CDR Query  (continued)