Epson EMP-TW10H User Manual

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When You Suspect a Problem-
17
Troubleshooting
When the indicators provide no help
No images appear (Nothing is displayed)
No images appear (Messages are displayed)
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• If problems with projection do occur, but the indicators do not show any abnormal conditions, please refer to the section 
below, "When the indicators provide no help".
• If a condition occurs which is not listed in this table, please consult your dealer or contact the nearest address provided in 
the "International Warranty Conditions" in the "Safety Instructions/World-Wide Warranty Terms" guide.
• If you follow the above steps and are still unable to correct the problem, please cease using the projector, unplug the 
projector from the electrical outlet and request repairs from your dealer or nearest address provided in the "International 
Warranty Conditions" in the "Safety Instructions/World-Wide Warranty Terms" guide.
• Was the power turned off 
and then straight back on 
again?
You cannot begin projecting again for at least a minute 
after projection has been stopped, even if you press the 
[Power] button on the control panel or remote control. 
Allow the projector to cool-down completely before 
projecting again.
• Has a Sleep Mode interval 
(5, 10 or 30 minutes) been 
set?
When a Sleep Mode interval has been set, the lamp cuts 
out after no operations have been carried out for the set 
time (5, 10 or 30 minutes).
 The power indicator lights orange at this time. 
• Has the image brightness 
been adjusted correctly?
Adjust the brightness in the following way.
[Menu] button 
→ "Image" → "Picture Quality" → 
"Brightness".
• Is the projected image 
completely black?
Some images being displayed, including some screen 
savers, may be completely black.
• Is an image signal being 
input?
Check if a picture signal is being input.
Set the "Message" option to "ON" in the "Setting" 
→ 
"On Screen Display" 
→ "Message" configuration menu, in 
order to view the picture signal information. 
"No Signal."
• Is the input source 
properly selected?
Press the [Source] button on the Control panel until the 
correct input source is selected. For the remote control, 
press the [Input A/B] button or the [S-Video/Video] 
button. 
• Are the cables connected 
properly?
Check that the cables are securely connected.
Depending on the equipment you are using, some settings 
may need to be made on the video equipment. Refer to the 
User's guide of your video equipment.
• Has external video output 
been selected on the 
computer?
When using a laptop or a PC with an in-built monitor, 
select external video output on the computer.
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