Epson EMP-TW10H User Manual

f Image is dark

f No sound can be heard

f The remote control does not work

f The power does not turn off (after the [Power] button is pressed)

f The power will not turn on

• Does the lamp need 

replacement?

When the lamp is due for replacement, colours will 
weaken and the image will become dark. Replace the lamp 
when this is the case. s "Lamp replacement period" P.22

• Adjust each of the settings 

in the following menus. 
[Menu] button 

→ "Image" 

→ "Picture Quality"

"Brightness", "Contrast"

• Is the volume turned down 

to the minimum setting?

Adjust the volume using the remote control or the control 
panel.

• Is the audio source 

connected correctly?

Connect an audio cable from the equipment you are using 
to the Audio port.

•

Is the connected video 
equipment in playback 
mode?

Turn on the power to the connected equipment and press 
the play button.

• Is direct sunlight or strong 

light from fluorescent 
lamps shining onto the 
remote control infrared 
receiver?

• Is the remote control too 

far from the projector?

The operating distance for the remote control is 
approximately 6m (20ft.).

• When in use, is the remote 

control infrared transmitter 
facing the remote control 
infrared receiver on the 
projector?

The operating angle for the remote control is 
approximately ±30½° horizontally and approximately 
±15½° vertically.

• Has the battery insulating 

tape been removed?

Remove the insulating tape.

• Is the battery dead?

• The power indicator 

remains orange.

This projector is designed so that the Power indicator 
remains lit even after the power has been turned off. The 
Power indicator will switch off when the power cable is 
disconnected from the electrical outlet.

• The power does not come 

on, even when you press 
the [Power] button on the 
control panel.

Is the "Child Lock" set to "On"? 
Press and hold the [Power] button for at least 3 seconds to 
turn the power on.