Boxlight CD-40m User Manual

Page of 61
33
Troubleshooting
Problem: Nothing on projection screen
Make sure that the power cord is properly connected to a func-
tional AC electrical outlet. Make sure that the power cord is 
also properly connected to the projector.
If the projector is plugged into a power strip, make sure the 
power strip is turned on.
Make sure you have removed the lens cap on the projection 
lens at the front of the projector.
Make sure the projector is switched on.
Check the projector’s lamp to ensure that it is securely con-
Make sure that the cables do not have any bent pins.
Problem: Color or text not being projected
You might need to adjust the brightness up or down until the 
text is visible. Refer to “Brightness” on page 18 for more infor-
mation.
Problem: The screen resolution is not right
Make sure the computer’s video card is set for a resolution of 
no greater than 1024x768. A resolution of 800x600 yields the 
highest quality image.
Problem: Image isn’t centered on the screen
Reposition the image. Refer to “Horizontal position” on 
Be sure the projector is at a 90 degree angle to the screen.
Problem: Only the start-up screen displays
Verify that the cables are connected correctly. See page 
through page 9 for connection procedures.
Verify that the proper input source is connected. See “Source”