DELL C5765dn User Manual

22 Problem Solving 

This section describes the remedies when the following messages are displayed. 

A fault has occurred. 
Switch off the machine. 
(xxx-yyy) 

[Cause]  An error occurred. 

[Remedy]  Switch off the machine power, make sure that the touch screen is blank, and 

then switch the machine power on again. 
If the message persists, record the content displayed for [(xxx-yyy)]. Then 
immediately switch the main power and power off, make sure that the touch 
screen is blank, and then contact Customer Support at dell.com/contactdell. 

Completed with an 
error. 
(xxx-yyy) 

[Cause]  An error occurred, and the operation terminated abnormally. 

[Remedy]  Execute the operation again. 

A fault has occurred. 
The machine has 
rebooted. Select 
[Close]. If the problem 
persists, call for service. 
(xxx-yyy) 

[Cause]  An auto-recoverable internal error occurred, and the machine restarted 

automatically. 

[Remedy]  Select [Close] to use the machine normally. If the error still is not resolved, 

contact Customer Support at dell.com/contactdell. 

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