Xerox 3117 User Manual

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S
OLVING
 P
ROBLEMS
5.17
5
Troubleshooting Error Messages
When the printer experiences an error, the control panel will 
indicate an error message with the indicator lights. Find the light 
pattern below that matches the printer light pattern and follow 
the solutions to clear the error.
LED status legend 
symbol for “light off”
symbol for “light on”
symbol for “light blinking”
LED pattern
Possible Problems and Solutions
Your system has some problems. If this problem occurs, contact 
your service representative. 
 LED lights 
red
• Paper jam occurs. To solve the problem, see “Clearing Paper 
• The front cover is open. Close the front cover.
• Paper tray is empty. Load the paper in the Tray. 
• The toner cartridge is out of toner. Remove the old toner 
cartridge and install a new one. See “Installing the Toner 
• You pressed the 
 button while the printer is receiving 
data.
• In Manual Feed mode, there is no paper in the tray. Load paper 
into the tray. 
• If the printer is receiving data, the 
 LED slowly blinks 
green.
• If the printer is printing the received data, the 
 LED 
blinks green fast.