Xerox 3117 User Manual

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S
OLVING
 P
ROBLEMS
5.18
Common Windows Problems
   
Note: Refer to Microsoft Windows 98, Me, 2000 or XP User’s Guide that came with your 
PC for further information on Windows error messages.
Problem
Possible Cause and Solution
“File in Use” message 
appears during 
installation.
Exit all software applications. Remove all software from 
the StartUp Group, then restart Windows. Reinstall the 
printer software.
“General Protection 
Fault”, “Exception OE”, 
“Spool32”, or “Illegal 
Operation” messages 
appear.
Close all other applications, reboot Windows, and try 
printing again.