Xerox 5222 User Manual
15 Problem Solving
382
Fault Codes
When a fault occurs, the touch screen displays a message on how to clear the fault.
Some faults indicate customer maintenance, while others require the attention of the
System Administrator. The following table represents some of the fault codes and their
corresponding corrective actions. These may appear in the Print Queue or Faults List
available in the Machine Status mode.
Some faults indicate customer maintenance, while others require the attention of the
System Administrator. The following table represents some of the fault codes and their
corresponding corrective actions. These may appear in the Print Queue or Faults List
available in the Machine Status mode.
Code
Description and Remedy
002-500
An error occurred during the scan processing. Try scanning again, or check the
restrictions on Xerox Standard Accounting. Contact the Xerox Welcome Center
if the problem persists.
restrictions on Xerox Standard Accounting. Contact the Xerox Welcome Center
if the problem persists.
002-770
The job template could not be processed due to insufficient hard disk space.
Delete unnecessary data from the hard disk.
Delete unnecessary data from the hard disk.
003-750
No document was saved for the double-sided Booklet Creation feature. Check
the setting of the double-sided Booklet Creation feature.
the setting of the double-sided Booklet Creation feature.
003-751
The specified document area is too small. Select a higher resolution or a larger
scan area.
scan area.
003-752
The selected resolution was too high for scanning mixed size documents using
the document feeder. Specify less than 600 dpi for the resolution setting and
scan again.
the document feeder. Specify less than 600 dpi for the resolution setting and
scan again.
003-753
The selected resolution was too high for scanning mixed size documents using
the document feeder. Specify 200 dpi for the resolution setting and scan again.
the document feeder. Specify 200 dpi for the resolution setting and scan again.
003-754
003-755
003-755
An error occurred in the document scanner. Reset the document, and scan
again.
again.
003-756
The document pages are blank. Correctly load the document.
003-757
The scan job could not be processed with the specified resolution due to
insufficient memory. Specify less than 400 dpi for the resolution setting.
insufficient memory. Specify less than 400 dpi for the resolution setting.
003-760
Incompatible scan options are selected. Check the selected options.
003-761
The paper size in the tray selected by auto tray switching, differs from the paper
size in the tray selected at the tray selection. Either change the paper size for
the tray, or change the paper type priority setting.
size in the tray selected at the tray selection. Either change the paper size for
the tray, or change the paper type priority setting.
003-764
The machine cannot perform [Form Overlay] since the scanned document
contains one page only. Make sure that the document contains at least two
pages: a page with a form image (which must be the first page of the document)
and a page that the form image will overlay.
contains one page only. Make sure that the document contains at least two
pages: a page with a form image (which must be the first page of the document)
and a page that the form image will overlay.
003-780
Compression of scanned data was unsuccessful. Lower the resolution or
reduction/enlargement ratio to reduce the data size, or divide the document in
smaller segments.
reduction/enlargement ratio to reduce the data size, or divide the document in
smaller segments.
003-795
The reduction/enlargement ratio exceeds the setting range when the scanned
document is enlarged/reduced to the specified paper size. Directly enter the
reduction/enlargement ratio, or change the paper size.
document is enlarged/reduced to the specified paper size. Directly enter the
reduction/enlargement ratio, or change the paper size.
003-981
Stapling mixed size documents is available only for documents with the same
width. Cancel the staple feature or set the documents with the same width.
width. Cancel the staple feature or set the documents with the same width.