Xerox 1300 series User Manual

80  Chapter 6

ENWW

Choose the item that best describes the problem:

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Paper jam

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See 

 for more information.

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Make sure that you are printing with media that meets specifications. 
See 

 for more information.

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Make sure that you are printing with media that is not wrinkled, folded, 
or damaged.

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Make sure that the printer is clean. See 

 for more 

information.

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If you are printing to the straight-through output path, close and open 
the door again to make sure that the green release levers are closed.

Print is skewed (crooked)

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See 

 for more information.

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Adjust the media guides to the width and length of the media that you 
are using and try reprinting. See 

 for more information.

More than one sheet of media 
feeds through the printer at 
one time

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The media input tray might be too full. See 

 for more information.

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Make sure that the media is not wrinkled, folded, or damaged.

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The printer separation pad might be worn. See 

 for more information.

Printer does not pull media 
from the media input tray

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Make sure that the printer is not in manual feed mode. See 

 for more information.

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The pickup roller might be dirty or damaged. See 

 for instructions.

Printer curled the media

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See 

 for more information.

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Open the straight-through output door to print straight through. 
See

 for more information.

The printed media does not exit 
to the correct path

Open or close the straight-through output door to reflect the output path that 
you want to use. See 

 for more information.