Ericsson SP4900HDR User Manual

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Solving Problems
CLEANING ERROR
AUTOMATIC HEAD 
CLEANING FAILED
RETRY?
YES
NO
Head cleaning did not clear the 
nozzles.
Press 
 to clear the error and run the 
head cleaning utility again. If cleaning 
doesn’t start, cancel printing from the 
computer. Then turn the printer off and back 
on again.
CLEANING ERROR
NOT ENOUGH INK.
CONTINUE CLEANING?
YES (RECOMMENDED)
NO
There is not enough ink to 
perform cleaning. 
Select Yes and replace the cartridge (see 
page 126).
CLEANING ERROR
NOT ENOUGH EMPTY 
SPACE IN MAINT BOX 1.
CONTINUE CLEANING?
YES (RECOMMENDED)
NO
There is not enough space in 
the ink maintenance tank to 
perform cleaning.
Select Yes and replace the maintenance 
tank (see page 137).
CLOGGED NOZZLES 
DETECTED
CLEANING RECOMMENDED
One or more of the ink nozzles 
are clogged.
Perform head cleaning to remove any clogs. 
This message will display until the clogged 
nozzle has been cleared. Printing a check 
pattern will clear the message.
COMMAND ERROR
CHECK DRIVER SETTINGS
You may be using the wrong 
printer driver.
Damaged data was sent to the 
printer or the data has an 
incorrect command.
Press 
 to cancel the print job and reset 
the printer. Make sure you installed the 
correct driver for your printer. 
CUTTER UNIT NEARING 
END OF SERVICE LIFE. 
RECOMMEND REPLACING 
THE CUTTER UNIT
The paper cutter may be dull.
Replace the paper cutter; see page 133.
F/W INSTALL ERROR
UPDATE FAILED RESTART 
THE PRINTER
Firmware update failed.
Restart the printer, then update the 
firmware again; see page 35. 
INK CARTRIDGE ALERT
REPLACE INK 
CARTRIDGE(S)
The ink cartridge is expended.
Replace the ink cartridge; see page 126.
Message 
Explanation
Response