Lexmark X854e User Manual

Page of 161
Understanding jam numbers
102
Clearing jams
Understanding jam numbers
The following table lists the jams that can occur and the action necessary to clear the message. The jam number indicates 
the area where the jam occurred. However, it is best to clear the entire paper path to ensure you have cleared all possible 
jams.
Clearing jams
Although there are several places a jam can occur, clearing the paper path is straightforward. The jam number shown in the 
message indicates the jam location.
Note: The following clearing jam instructions may seem out of sequence. However, they have been grouped 
to help you quickly clear the print path.
250 Jam
1
Remove the paper from the multipurpose feeder.
2
Flex, fan, and restack the media, and place it into the multipurpose feeder.
3
Load the print media.
4
Slide the side guide toward the inside of the tray until it lightly rests against the edge of the media.
Jam
What to do
200–202 Jams
Open Door A, and remove the jam.
203 Jam
Open the Door A and Door E, and remove the jam.
230 Jam
Open Door D, and remove the jam. Open the Door A and Door E, and 
remove the jam.
231 Jam
Open Door D, and remove the jam. Open the Door A and Door E, and 
remove the jam.
24x Jams
Open each tray, and remove any jammed media.
250 Jam
Remove all media from the multipurpose feeder, flex and stack the 
media, reload the multipurpose feeder, and adjust the guide.
280-288 Jams
As directed by the message, check area F, G, or H, then remove the 
jam.
289 Jam
Remove the staple cartridge, then remove any jammed staples.
290, 291, 292, and 294 Jams
Open the ADF cover and the scanner cover, and remove any jammed 
media.
293 Jam
Select the location of your original document, finish your job without 
further scanning, restart scanning, or cancel the job and clear the 
message.