Lexmark MX611dhe User Manual
Action
Yes
No
Step 5
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in
its original wrapper until you use it.
its original wrapper until you use it.
b
Resend the print job.
Do print irregularities still appear?
Go to step 6.
The problem is solved.
Step 6
Replace the imaging unit, and then resend the print job.
Do print irregularities still appear?
Contact
at
or your service
representative.
The problem is solved.
Repeating defects appear on prints
Action
Yes
No
Step 1
Measure the distance between the defects.
Check for a distance between the defects that equals:
•
97 mm (3.82 in.)
•
47 mm (1.85 in.)
•
38 mm (1.5 in.)
Is the distance between defects equal to one of the listed measurements?
Go to step 2.
1
Check if the
distance between
the defects equal
to 80 mm (3.15 in.)
distance between
the defects equal
to 80 mm (3.15 in.)
2
Take note of the
distance, and then
contact
distance, and then
contact
at
or
your service
representative.
representative.
Step 2
Replace the imaging unit, and then resend the print job.
Do the repeating defects still appear?
Contact
at
or your service
representative.
The problem is solved.
Troubleshooting
289