Lexmark MX611dhe User Manuals

Table of Contents

• Contents

  2
• Safety information

  7
• Learning about the printer

  9
  • Finding information about the printer

    9
  • Selecting a location for the printer

    10
  • Printer configurations

    11
  • Using the Embedded Web Server

    13
  • Understanding the basic functions of the scanner

    14
  • Using the ADF and scanner glass

    14
• Understanding the printer control panel

  15
  • Using the printer control panel

    15
  • Understanding the colors of the Sleep button and indicator lights

    15
  • Understanding the home screen

    16
  • Using the touch-screen buttons

    18
• Setting up and using the home screen applications

  20
  • Finding the IP address of the computer

    20
  • Finding the IP address of the printer

    21
  • Accessing the Embedded Web Server

    21
  • Customizing the home screen

    21
  • Understanding the different applications

    22
  • Activating the home screen applications

    22
    • Finding information about the home screen applications

      22
    • Setting up Forms and Favorites

      22
    • Setting up Card Copy

      23
    • Using MyShortcut

      24
    • Setting up Multi Send

      24
    • Setting up Scan to Network

      25
  • Setting up Remote Operator Panel

    26
  • Exporting and importing a configuration

    26
• Additional printer setup

  28
  • Installing internal options

    28
    • Available internal options

      28
    • Accessing the controller board

      29
    • Installing a memory card

      30
    • Installing an optional card

      32
    • Installing an Internal Solutions Port

      33
    • Installing a printer hard disk

      40
    • Removing a printer hard disk

      43
  • Installing hardware options

    44
    • Order of installation

      44
    • Installing optional trays

      44
  • Attaching cables

    47
  • Setting up the printer software

    48
    • Installing the printer software

      48
    • Updating available options in the printer driver

      49
  • Networking

    50
    • Preparing to set up the printer on an Ethernet network

      50
    • Installing the printer on an Ethernet network

      50
    • Preparing to set up the printer on a wireless network

      52
    • Connecting the printer using the Wireless Setup Wizard

      53
    • Connecting the printer to a wireless network using Wi-Fi Protected Setup

      53
    • Connecting the printer to a wireless network using the Embedded Web Server

      54
    • Changing port settings after installing a new network Internal Solutions Port

      55
    • Setting up serial printing

      56
  • Verifying printer setup

    58
    • Printing a menu settings page

      58
    • Printing a network setup page

      58
• Loading paper and specialty media

  59
  • Setting the paper size and type

    59
  • Configuring Universal paper settings

    59
  • Loading trays

    59
  • Loading the multipurpose feeder

    64
  • Using the standard bin and paper stop

    69
  • Linking and unlinking trays

    70
    • Linking and unlinking trays

      70
    • Creating a custom name for a paper type

      70
    • Assigning a custom paper type

      71
    • Configuring a custom name

      71
• Paper and specialty media guide

  73
  • Using specialty media

    73
    • Tips on using letterhead

      73
    • Tips on using transparencies

      73
    • Tips on using envelopes

      73
    • Tips on using labels

      74
    • Tips on using card stock

      74
  • Paper guidelines

    75
    • Paper characteristics

      75
    • Unacceptable paper

      76
    • Selecting paper

      76
    • Selecting preprinted forms and letterhead

      76
    • Using recycled paper and other office papers

      77
    • Storing paper

      77
  • Supported paper sizes, types, and weights

    78
    • Supported paper sizes

      78
    • Supported paper types and weights

      79
    • Paper sizes, types, and weights supported by the optional finisher

      80
• Printing

  82
  • Printing forms and a document

    82
    • Printing forms

      82
    • Printing a document

      82
    • Adjusting toner darkness

      82
  • Printing from a flash drive or mobile device

    83
    • Printing from a flash drive

      83
    • Printing from a mobile device

      84
    • Supported flash drives and file types

      84
  • Printing confidential and other held jobs

    85
    • Storing print jobs in the printer

      85
    • Printing confidential and other held jobs

      86
    • Modifying confidential print settings

      86
  • Printing information pages

    87
    • Printing a font sample list

      87
    • Printing a directory list

      87
  • Canceling a print job

    87
    • Canceling a print job from the printer control panel

      87
    • Canceling a print job from the computer

      87
• Copying

  89
  • Making copies

    89
    • Making a quick copy

      89
    • Copying using the ADF

      89
    • Copying using the scanner glass

      90
  • Copying photos

    90
  • Copying on specialty media

    90
    • Copying on transparencies

      90
    • Copying on letterhead

      91
  • Customizing copy settings

    91
    • Copying to a different size

      91
    • Making copies using paper from a selected tray

      92
    • Copying different paper sizes

      92
    • Copying on both sides of the paper (duplexing)

      93
    • Reducing or enlarging copies

      93
    • Adjusting copy quality

      94
    • Collating copies

      94
    • Placing separator sheets between copies

      95
    • Copying multiple pages onto a single sheet

      95
    • Creating a custom copy job

      96
  • Placing information on copies

    97
    • Placing a header or footer on pages

      97
    • Placing an overlay message on each page

      97
  • Canceling a copy job

    97
    • Canceling a copy job while the original document is in the ADF

      97
    • Canceling a copy job while copying pages using the scanner glass

      97
    • Canceling a copy job while pages are being printed

      98
  • Understanding the copy options

    98
    • Copy from

      98
    • Copy to

      98
    • Scale

      98
    • Darkness

      98
    • Sides (Duplex)

      98
    • Collate

      99
    • Copies

      99
    • Content

      99
    • Save As Shortcut

      99
    • Using the advanced options

      99
• E-mailing

  100
  • Setting up the printer to e-mail

    100
    • Setting up the e-mail function

      100
    • Configuring e-mail settings

      100
  • Creating an e-mail shortcut

    101
    • Creating an e-mail shortcut using the Embedded Web Server

      101
    • Creating an e-mail shortcut using the printer control panel

      101
  • E-mailing a document

    102
    • Sending an e-mail using the printer control panel

      102
    • Sending an e-mail using a shortcut number

      102
    • Sending an e-mail using the address book

      103
  • Customizing e-mail settings

    103
    • Adding e-mail subject and message information

      103
    • Changing the output file type

      103
  • Canceling an e-mail

    104
  • Understanding the e-mail options

    104
    • Recipient(s)

      104
    • Subject

      104
    • Message

      104
    • File Name

      104
    • Original Size

      104
    • Darkness

      105
    • Resolution

      105
    • Send As

      105
    • Content

      105
    • Page Setup

      106
    • Scan Preview

      106
    • Using the advanced options

      106
• Faxing

  107
  • Setting up the printer to fax

    107
    • Initial fax setup

      108
    • Choosing a fax connection

      109
      • Scenario 1: Standard telephone line

        109
      • Scenario 2: Digital Subscriber Line (DSL)

        113
      • Scenario 3: VoIP telephone service

        114
      • Scenario 4: Digital telephone service through a cable provider

        115
      • Scenario 5: Countries or regions with different telephone wall jacks and plugs

        116
    • Connecting to a distinctive ring service

      120
    • Setting the outgoing fax name and number

      120
    • Setting the date and time

      121
    • Configuring the printer to observe daylight saving time

      121
  • Sending a fax

    121
    • Sending a fax using the printer control panel

      121
    • Sending a fax using the computer

      122
    • Sending a fax using a shortcut number

      122
    • Sending a fax using the address book

      123
    • Sending a fax at a scheduled time

      123
  • Creating shortcuts

    124
    • Creating a fax destination shortcut using the Embedded Web Server

      124
    • Creating a fax destination shortcut using the printer control panel

      124
  • Customizing fax settings

    124
    • Changing the fax resolution

      124
    • Making a fax lighter or darker

      125
    • Viewing a fax log

      125
    • Blocking junk faxes

      125
  • Canceling an outgoing fax

    126
    • Canceling a fax while the original documents are still scanning

      126
    • Canceling a fax after the original documents have been scanned to memory

      126
  • Holding and forwarding faxes

    126
    • Holding faxes

      126
    • Forwarding a fax

      127
  • Understanding the fax options

    127
    • Content

      127
    • Resolution

      128
    • Darkness

      128
    • Delayed Send

      128
    • Page Setup

      128
    • Scan Preview

      128
    • Using the advanced options

      129
• Scanning

  130
  • Using Scan to Network

    130
  • Scanning to an FTP address

    130
    • Creating shortcuts

      130
      • Creating an FTP shortcut using the Embedded Web Server

        130
      • Creating an FTP shortcut using the printer control panel

        131
    • Scanning to an FTP address

      131
      • Scanning to an FTP address using the printer control panel

        131
      • Scanning to an FTP address using a shortcut number

        131
      • Scanning an FTP using the address book

        131
  • Scanning to a computer or flash drive

    132
    • Scanning to a computer using the Embedded Web Server

      132
    • Setting up Scan to Computer

      133
    • Scanning to a flash drive

      134
    • Using the ScanBack Utility

      135
  • Understanding the scan options

    135
    • FTP

      135
    • File Name

      135
    • Save As Shortcut

      135
    • Original Size

      135
    • Darkness

      136
    • Resolution

      136
    • Send As

      136
    • Content

      136
    • Page Setup

      137
    • Scan Preview

      137
    • Using the advanced options

      137
• Understanding the printer menus

  138
  • Menus list

    138
  • Paper menu

    139
    • Default Source menu

      139
    • Paper Size/Type menu

      139
    • Configure MP menu

      142
    • Substitute Size menu

      143
    • Paper Texture menu

      143
    • Paper Weight menu

      144
    • Paper Loading menu

      146
    • Custom Types menu

      147
    • Custom Names menu

      147
    • Custom Scan Sizes menu

      148
    • Universal Setup menu

      148
  • Reports Menu

    149
    • Reports menu

      149
  • Network/Ports menu

    150
    • Active NIC menu

      150
    • Standard Network or Network [x] menu

      150
    • Reports menu

      151
    • Network Card menu

      152
    • TCP/IP menu

      152
    • IPv6 menu

      153
    • Wireless menu

      154
    • AppleTalk menu

      155
    • Standard USB menu

      155
    • SMTP Setup menu

      157
  • Security menu

    158
    • Edit Security Setups menu

      158
    • Miscellaneous Security Settings menu

      159
    • Confidential Print menu

      160
    • Erase Temporary Data Files menu

      161
    • Security Audit Log menu

      161
    • Set Date/Time menu

      162
  • Settings menu

    163
    • General Settings menu

      163
    • Copy Settings menu

      172
    • Fax Settings menu

      176
      • Fax Mode (Analog Fax Setup) menu

        176
    • E-mail Settings menu

      184
    • FTP Settings menu

      189
    • Flash Drive menu

      193
    • Print Settings

      197
      • Setup menu

        197
      • Finishing menu

        199
      • Quality menu

        201
      • Job Accounting menu

        202
      • Utilities menu

        203
      • XPS menu

        204
      • PDF menu

        204
      • PostScript menu

        204
      • PCL Emul menu

        205
      • HTML menu

        207
      • Image menu

        208
  • Help menu

    209
• Saving money and the environment

  210
  • Saving paper and toner

    210
    • Conserving supplies

      210
  • Saving energy

    211
    • Using Eco-Mode

      211
    • Reducing printer noise

      211
    • Adjusting Sleep mode

      212
    • Using Hibernate Mode

      213
    • Setting Hibernate Timeout

      213
    • Using Schedule Power Modes

      214
    • Adjusting the brightness of the display

      214
  • Recycling

    215
    • Recycling Lexmark products

      215
    • Recycling Lexmark packaging

      215
    • Returning Lexmark cartridges for reuse or recycling

      215
• Securing the printer

  216
  • Statement of Volatility

    216
  • Erasing volatile memory

    216
  • Erasing non-volatile memory

    217
  • Erasing printer hard disk memory

    217
  • Configuring printer hard disk encryption

    218
  • Finding printer security information

    219
• Maintaining the printer

  220
  • Cleaning the printer parts

    220
    • Cleaning the printer

      220
    • Cleaning the scanner glass

      221
  • Checking the status of parts and supplies

    222
    • Checking the status of parts and supplies on the printer control panel

      222
    • Checking the status of parts and supplies from the Embedded Web Server

      222
  • Estimated number of remaining pages

    222
  • Ordering supplies

    222
    • Using genuine Lexmark parts and supplies

      222
    • Ordering toner cartridges

      223
    • Ordering an imaging unit

      223
    • Ordering staple cartridges

      224
    • Ordering a maintenance kit

      224
    • Ordering an ADF separator roller

      224
  • Storing supplies

    224
  • Replacing supplies

    225
    • Replacing the toner cartridge

      225
    • Replacing the imaging unit

      226
    • Replacing the staple cartridge

      229
  • Moving the printer

    231
    • Before moving the printer

      231
    • Moving the printer to another location

      231
    • Shipping the printer

      231
• Managing the printer

  232
  • Finding advanced networking and administrator information

    232
  • Checking the virtual display

    232
  • Setting up e-mail alerts

    232
  • Viewing reports

    232
  • Configuring supply notifications from the Embedded Web Server

    233
  • Restoring factory default settings

    234
• Clearing jams

  235
  • Avoiding jams

    235
  • Understanding jam messages and locations

    236
  • [x]-page jam, open automatic feeder top cover. [28y.xx]

    238
  • [x]-page jam, clear standard bin. [20y.xx]

    238
  • [x]-page jam, open rear door. [20y.xx]

    239
  • [x]-page jam, open front door. [20y.xx]

    240
  • [x]-page jam, remove tray 1 to clear duplex. [23y.xx]

    243
  • [x]-page jam, clear manual feeder. [25y.xx]

    244
  • [x]-page jam, open tray [x]. [24y.xx]

    245
  • [x]-page jam, remove all pages from the output bin. Leave paper in bin. [45y.xx]

    247
• Troubleshooting

  253
  • Understanding the printer messages

    253
    • Cartridge, imaging unit mismatch [41.xy]

      253
    • Cartridge low [88.xy]

      253
    • Cartridge nearly low [88.xy]

      254
    • Cartridge very low, [x] estimated pages remain [88.xy]

      254
    • Change [paper source] to [custom type name] load [orientation]

      254
    • Change [paper source] to [custom string] load [orientation]

      254
    • Change [paper source] to [paper size] load [orientation]

      254
    • Change [paper source] to [paper type] [paper size] load [orientation]

      254
    • Check tray [x] connection

      255
    • Close rear door

      255
    • Close finisher rear door

      255
    • Close front door

      255
    • Close flatbed cover and load originals if restarting job [2yy.xx]

      255
    • Complex page, some data may not have printed [39]

      256
    • Configuration change, some held jobs were not restored [57]

      256
    • Defective flash detected [51]

      256
    • Disk full [62]

      256
    • Disk must be formatted for use in this device

      256
    • Disk near full. Securely clearing disk space.

      256
    • Error reading USB drive. Remove USB.

      257
    • Error reading USB hub. Remove hub.

      257
    • Fax memory full

      257
    • Fax partition inoperative. Contact system administrator.

      257
    • Fax server 'To Format' not set up. Contact system administrator.

      257
    • Fax Station Name not set up. Contact system administrator.

      257
    • Fax Station Number not set up. Contact system administrator.

      257
    • Imaging unit low [84.xy]

      257
    • Imaging unit nearly low [84.xy]

      258
    • Imaging unit very low, [x] estimated pages remain [84.xy]

      258
    • Incompatible tray [x] [59]

      258
    • Incorrect paper size, open [paper source] [34]

      258
    • Insufficient memory to collate job [37]

      258
    • Insufficient memory for Flash Memory Defragment operation [37]

      258
    • Insufficient memory, some Held Jobs were deleted [37]

      259
    • Insufficient memory, some held jobs will not be restored [37]

      259
    • Insufficient memory to support Resource Save feature [35]

      259
    • Load [paper source] with [custom type name] [paper orientation]

      259
    • Load [paper source] with [custom string] [paper orientation]

      259
    • Load [paper source] with [paper size] [paper orientation]

      259
    • Load [paper source] with  [paper type] [paper size] [paper orientation]

      260
    • Load Manual Feeder with [custom type name] [paper orientation]

      260
    • Load Manual Feeder with [custom string] [paper orientation]

      260
    • Load Manual Feeder with [paper size] [paper orientation]

      260
    • Load Manual Feeder with [paper type] [paper size] [paper orientation]

      260
    • Maintenance kit low [80.xy]

      261
    • Maintenance kit nearly low [80.xy]

      261
    • Maintenance kit very low, [x] estimated pages remain [80.xy]

      261
    • Memory full [38]

      261
    • Memory full, cannot print faxes

      261
    • Memory full, cannot send faxes

      261
    • Network [x] software error [54]

      261
    • No analog phone line connected to modem, fax is disabled.

      262
    • Non-Lexmark [supply type], see User’s Guide [33.xy]

      262
    • Not enough free space in flash memory for resources [52]

      262
    • Paper changes needed

      262
    • Parallel port [x] disabled [56]

      263
    • Printer had to restart. Last job may be incomplete.

      263
    • Remove defective disk [61]

      263
    • Remove paper from standard output bin

      263
    • Replace defective imaging unit [31.xy]

      263
    • Replace cartridge, 0 estimated pages remain [88.xy]

      263
    • Replace imaging unit, 0 estimated pages remain [84.xy]

      263
    • Replace maintenance kit, 0 estimated pages remain [80.xy]

      264
    • Replace all originals if restarting job.

      264
    • Reinstall missing or unresponsive cartridge [31.xy]

      264
    • Reinstall missing or unresponsive imaging unit [31.xy]

      264
    • Replace unsupported cartridge [32.xy]

      264
    • Replace unsupported imaging unit [32.xy]

      265
    • Restore held jobs?

      265
    • Scanner automatic feeder cover open

      265
    • Scanner disabled by admin [840.01]

      265
    • Scanner disabled. Contact system administrator if problem persists. [840.02]

      265
    • Scanner jam, remove all originals from the scanner [2yy.xx]

      265
    • Scanner jam, remove jammed originals from the scanner [2yy.xx]

      265
    • Serial port [x] disabled [56]

      265
    • SMTP server not set up. Contact system administrator.

      266
    • Some held jobs were not restored

      266
    • Standard network software error [54]

      266
    • Standard USB port disabled [56]

      266
    • Supply needed to complete job

      266
    • Too many flash options installed [58]

      266
    • Too many trays attached [58]

      267
    • Unformatted flash detected [53]

      267
    • Unsupported disk

      267
    • Unsupported option in slot [x] [55]

      267
    • USB port [x] disabled [56]

      267
    • Weblink server not set up. Contact system administrator.

      267
  • Solving printer problems

    268
    • Basic printer problems

      268
      • The printer is not responding

        268
      • Printer display is blank

        270
    • Option problems

      270
      • Cannot detect internal option

        270
      • Tray problems

        271
      • Cannot detect memory card

        272
      • Internal Solutions Port does not operate correctly

        272
      • USB/parallel interface card does not operate correctly

        272
    • Paper feed problems

      273
      • Paper frequently jams

        273
      • Paper jam message remains after jam is cleared

        274
      • Jammed pages are not reprinted

        274
  • Solving print problems

    274
    • Printing problems

      274
      • Multiple-language PDF files do not print

        274
      • Error message about reading the flash drive appears

        275
      • Print jobs do not print

        275
      • Confidential and other held jobs do not print

        277
      • Print job takes longer than expected

        278
      • Job prints from the wrong tray or on the wrong paper

        279
      • Incorrect characters print

        279
      • Tray linking does not work

        280
      • Large jobs do not collate

        280
      • Unexpected page breaks occur

        281
    • Print quality problems

      281
      • Characters have jagged or uneven edges

        281
      • Printer is printing blank pages

        282
      • Clipped pages or images

        283
      • Prints on color transparencies appear dark when projected

        284
      • Shadow images appear on prints

        284
      • Gray background on prints

        285
      • Incorrect margins on prints

        286
      • Paper curl

        287
      • Print irregularities

        288
      • Repeating defects appear on prints

        289
      • Print is too dark

        290
      • Print is too light

        291
      • Skewed print

        292
      • Printer is printing solid black pages

        293
      • Transparency print quality is poor

        294
      • Streaked horizontal lines appear on prints

        294
      • Streaked vertical lines appear on prints

        295
      • Horizontal voids appear on prints

        296
      • Vertical voids appear on prints

        297
      • Toner specks appear on prints

        298
      • Toner fog or background shading appears on prints

        298
      • Toner rubs off

        299
      • Uneven print density

        299
  • Solving copy problems

    299
    • Copier does not respond

      300
    • Scanner unit does not close

      300
    • Poor copy quality

      301
    • Partial document or photo copies

      302
  • Solving fax problems

    303
    • Fax and e-mail functions are not set up

      303
    • Caller ID is not shown

      304
    • Cannot send or receive a fax

      304
    • Can send but not receive faxes

      306
    • Can receive but not send faxes

      307
    • Received fax has poor print quality

      308
  • Solving scanner problems

    309
    • The scanner does not respond

      309
    • Scan job was not successful

      310
    • Scanner unit does not close

      311
    • Scanning takes too long or freezes the computer

      311
    • Poor scanned image quality

      312
    • Partial document or photo scans

      313
    • Cannot scan from a computer

      313
  • Solving home screen applications problems

    314
    • An application error has occurred

      314
  • Embedded Web Server does not open

    314
  • Contacting customer support

    315
• Notices

  316
  • Product information

    316
  • Edition notice

    316
  • GOVERNMENT END USERS

    316
  • Trademarks

    317
  • Federal Communications Commission (FCC) compliance information statement

    317
  • Noise emission levels

    317
  • Temperature information

    318
  • Waste from Electrical and Electronic Equipment (WEEE) directive

    318
  • Product disposal

    318
  • Static sensitivity notice

    319
  • ENERGY STAR

    319
  • Laser notice

    319
  • Laser advisory label

    319
  • Power consumption

    320
    • Product power consumption

      320
    • Sleep Mode

      321
    • Hibernate Mode

      321
    • Off mode

      321
    • Total energy usage

      321
  • Licensing notices

    322
  • 日本の VCCI 規定

    322
  • European Community (EC) directives conformity

    322
  • Regulatory notices for telecommunication terminal equipment

    322
  • Notice to users of the US telephone network: FCC requirements

    322
  • Notice to users of the Canadian telephone network

    323
  • Notice to users of the New Zealand telephone network

    324
  • Japanese telecom notice

    325
  • Notice to Users in the European Union

    325
  • Regulatory notices for wireless products

    326
  • Modular component notice

    326
  • Exposure to radio frequency radiation

    326
  • Notice to users in Brazil

    326
  • Industry Canada (Canada)

    326
  • Taiwan NCC RF notice statement

    327
  • Notice to users in the European Union

    327
  • Patent acknowledgment

    329
  • STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUN ...

    330
• Index

  333