Lexmark MX711de User Manual
Toner rubs off
Leading edge
Trailing edge
ABC
DEF
Action
Yes
No
Step 1
From the Paper menu on the printer control panel, check the paper type
and weight.
and weight.
Do the paper type and weight match the paper loaded in the tray?
Go to step 2.
Specify the paper type
and weight from the
tray settings to match
the paper loaded in the
tray.
and weight from the
tray settings to match
the paper loaded in the
tray.
Step 2
Check if you are printing on paper that is heavy or has texture or rough
finishes.
finishes.
Are you printing on textured or rough paper?
From the Paper menu
on the printer control
panel, set the paper
texture.
on the printer control
panel, set the paper
texture.
Contact
.
Toner specks appear on prints
Action
Yes
No
Replace the imaging unit, and then resend the print job.
Do toner specks appear on prints?
Contact
.
The problem is solved.
Transparency print quality is poor
Action
Yes
No
Step 1
From the printer control panel, set the paper type in the Paper menu to
match the paper loaded in the tray.
match the paper loaded in the tray.
Is the paper type for the tray set to Transparency?
Go to step 2.
Set the paper type to
Transparency.
Transparency.
Step 2
a
Check if you are using a recommended type of transparency.
b
Resend the print job.
Is the print quality still poor?
Contact
.
The problem is solved.
Troubleshooting
322