Lexmark MX711de User Manuals

Table of Contents

• Contents

  2
• Safety information

  7
• Learning about the printer

  9
  • Finding information about the printer

    9
  • Selecting a location for the printer

    10
  • Printer configurations

    11
  • Understanding the basic functions of the scanner

    13
  • Using the ADF and scanner glass

    14
• Understanding the printer control panel

  15
  • Using the printer control panel

    15
  • Understanding the colors of the Sleep button and indicator lights

    15
  • Understanding the home screen

    16
  • Using the touch-screen buttons

    18
• Setting up and using the home screen applications

  20
  • Finding the IP address of the printer

    20
  • Finding the IP address of the computer

    20
  • Accessing the Embedded Web Server

    21
  • Customizing the home screen

    21
  • Understanding the different applications

    22
  • Activating the home screen applications

    22
    • Finding information about the home screen applications

      22
    • Setting up Forms and Favorites

      22
    • Setting up Card Copy

      23
    • Using MyShortcut

      24
    • Setting up Multi Send

      24
    • Setting up Scan to Network

      25
  • Setting up Remote Operator Panel

    26
  • Exporting and importing a configuration

    26
• Additional printer setup

  28
  • Installing internal options

    28
    • Available internal options

      28
    • Accessing the controller board

      28
    • Installing a memory card

      32
    • Installing an optional card

      33
    • Installing an Internal Solutions Port

      35
    • Installing a printer hard disk

      40
    • Removing a printer hard disk

      45
  • Installing hardware options

    48
    • Order of installation

      48
    • Installing optional trays

      48
  • Attaching cables

    51
  • Setting up the printer software

    53
    • Installing the printer software

      53
    • Updating available options in the printer driver

      54
  • Networking

    55
    • Preparing to set up the printer on an Ethernet network

      55
    • Installing the printer on an Ethernet network

      56
    • Preparing to set up the printer on a wireless network

      57
    • Connecting the printer using the Wireless Setup Wizard

      58
    • Connecting the printer to a wireless network using Wi-Fi Protected Setup

      59
    • Connecting the printer to a wireless network using the Embedded Web Server

      60
    • Changing port settings after installing a new network Internal Solutions Port

      60
    • Setting up serial printing

      62
  • Verifying printer setup

    63
    • Printing a menu settings page

      64
    • Printing a network setup page

      64
• Loading paper and specialty media

  65
  • Setting the paper size and type

    65
  • Configuring Universal paper settings

    65
  • Loading the 250- or 550-sheet tray

    65
  • Loading the 2100-sheet tray

    72
  • Loading the multipurpose feeder

    78
  • Linking and unlinking trays

    82
    • Linking and unlinking trays

      82
    • Creating a custom name for a paper type

      83
    • Assigning a custom paper type

      83
• Paper and specialty media guide

  85
  • Using specialty media

    85
    • Tips on using card stock

      85
    • Tips on using envelopes

      85
    • Tips on using labels

      86
    • Tips on using letterhead

      86
    • Tips on using transparencies

      87
  • Paper guidelines

    87
    • Paper characteristics

      87
    • Selecting paper

      88
    • Selecting preprinted forms and letterhead

      88
    • Using recycled paper and other office papers

      88
    • Storing paper

      90
  • Supported paper sizes, types, and weights

    90
    • Paper sizes supported by the printer

      90
    • Paper types and weights supported by the printer

      92
• Printing

  93
  • Printing forms and a document

    93
    • Printing forms

      93
    • Printing a document

      93
    • Adjusting toner darkness

      93
  • Printing from a flash drive or mobile device

    94
    • Printing from a flash drive

      94
    • Supported flash drives and file types

      95
    • Printing from a mobile device

      96
  • Printing confidential and other held jobs

    96
    • Storing print jobs in the printer

      96
    • Printing confidential and other held jobs

      97
    • Modifying confidential print settings

      98
  • Printing information pages

    98
    • Printing a font sample list

      98
    • Printing a directory list

      98
  • Canceling a print job

    98
    • Canceling a print job from the printer control panel

      98
    • Canceling a print job from the computer

      99
• Copying

  100
  • Making copies

    100
    • Making a quick copy

      100
    • Copying using the ADF

      100
    • Copying using the scanner glass

      101
  • Copying photos

    101
  • Copying on specialty media

    101
    • Copying on transparencies

      101
    • Copying on letterhead

      102
  • Creating a copy shortcut using the printer control panel

    102
  • Customizing copy settings

    103
    • Copying to a different size

      103
    • Making copies using paper from a selected tray

      103
    • Copying different paper sizes

      103
    • Copying on both sides of the paper (duplexing)

      104
    • Reducing or enlarging copies

      105
    • Adjusting copy quality

      105
    • Collating copies

      106
    • Placing separator sheets between copies

      106
    • Copying multiple pages onto a single sheet

      107
    • Creating a custom copy job

      107
  • Placing information on copies

    108
    • Placing a header or footer on pages

      108
    • Placing an overlay message on each page

      108
  • Canceling a copy job

    109
    • Canceling a copy job while the original document is in the ADF

      109
    • Canceling a copy job while copying pages using the scanner glass

      109
    • Canceling a copy job while pages are being printed

      109
  • Understanding the copy options

    109
    • Copy from

      109
    • Copy to

      109
    • Scale

      110
    • Darkness

      110
    • Sides (Duplex)

      110
    • Collate

      110
    • Copies

      110
    • Content

      110
    • Save As Shortcut

      111
    • Using the advanced options

      111
• E-mailing

  112
  • Setting up the printer to e-mail

    112
    • Setting up the e-mail function

      112
    • Configuring e-mail settings

      112
  • Creating an e-mail shortcut

    113
    • Creating an e-mail shortcut using the Embedded Web Server

      113
    • Creating an e-mail shortcut using the printer control panel

      113
  • E-mailing a document

    114
    • Sending an e-mail using the printer control panel

      114
    • Sending an e-mail using a shortcut number

      114
    • Sending an e-mail using the address book

      115
  • Customizing e-mail settings

    115
    • Adding e-mail subject and message information

      115
    • Changing the output file type

      115
  • Canceling an e-mail

    116
  • Understanding the e-mail options

    116
    • Recipient(s)

      116
    • Subject

      116
    • Message

      116
    • File Name

      116
    • Save As Shortcut

      116
    • Original Size

      117
    • Darkness

      117
    • Resolution

      117
    • Content

      117
    • Send As

      117
    • Page Setup

      118
    • Scan Preview

      118
    • Using the advanced options

      118
• Faxing

  119
  • Setting up the printer to fax

    119
    • Initial fax setup

      120
    • Choosing a fax connection

      121
      • Scenario 1: Standard telephone line

        121
      • Scenario 2: Digital Subscriber Line (DSL)

        125
      • Scenario 3: VoIP telephone service

        126
      • Scenario 4: Digital telephone service through a cable provider

        127
      • Scenario 5: Countries or regions with different telephone wall jacks and plugs

        129
    • Connecting to a distinctive ring service

      133
    • Setting the outgoing fax name and number

      133
    • Setting the date and time

      134
    • Configuring the printer to observe daylight saving time

      134
  • Sending a fax

    134
    • Sending a fax using the printer control panel

      134
    • Sending a fax using the computer

      135
    • Sending a fax using a shortcut number

      135
    • Sending a fax using the address book

      136
    • Sending a fax at a scheduled time

      136
  • Creating shortcuts

    137
    • Creating a fax destination shortcut using the Embedded Web Server

      137
    • Creating a fax destination shortcut using the printer control panel

      137
  • Customizing fax settings

    137
    • Changing the fax resolution

      137
    • Making a fax lighter or darker

      138
    • Viewing a fax log

      138
    • Blocking junk faxes

      138
  • Canceling an outgoing fax

    139
    • Canceling a fax while the original documents are still scanning

      139
    • Canceling a fax after the original documents have been scanned to memory

      139
  • Holding and forwarding faxes

    139
    • Holding faxes

      139
    • Forwarding a fax

      140
  • Understanding the fax options

    140
    • Content

      140
    • Resolution

      141
    • Darkness

      141
    • Page Setup

      141
    • Scan Preview

      141
    • Delayed Send

      141
    • Using the advanced options

      142
• Scanning

  143
  • Using Scan to Network

    143
  • Scanning to an FTP address

    143
    • Creating shortcuts

      143
      • Creating an FTP shortcut using the Embedded Web Server

        143
      • Creating an FTP shortcut using the printer control panel

        144
    • Scanning to an FTP address

      144
      • Scanning to an FTP address using the printer control panel

        144
      • Scanning to an FTP address using a shortcut number

        145
      • Scanning an FTP using the address book

        145
  • Scanning to a computer or flash drive

    146
    • Scanning to a computer using the Embedded Web Server

      146
    • Setting up Scan to Computer

      147
    • Scanning to a flash drive

      148
  • Understanding the scan options

    148
    • FTP

      148
    • File Name

      148
    • Save As Shortcut

      148
    • Original Size

      149
    • Send As

      149
    • Resolution

      149
    • Darkness

      149
    • Page Setup

      149
    • Content

      149
    • Scan Preview

      150
    • Using the advanced options

      150
• Understanding the printer menus

  151
  • Menus list

    151
  • Paper menu

    152
    • Default Source menu

      152
    • Configure MP menu

      152
    • Paper Size/Type menu

      153
    • Substitute Size menu

      156
    • Paper Texture menu

      156
    • Paper Weight menu

      158
    • Paper Loading menu

      160
    • Custom Types menu

      161
    • Custom Names menu

      161
    • Custom Scan Sizes menu

      162
    • Universal Setup menu

      162
  • Reports Menu

    163
    • Reports menu

      163
  • Network/Ports menu

    164
    • Active NIC menu

      164
    • Standard Network or Network [x] menu

      165
    • Reports menu

      166
    • Network Card menu

      166
    • TCP/IP menu

      167
    • IPv6 menu

      168
    • Wireless menu

      169
    • AppleTalk menu

      169
    • Standard USB menu

      170
    • Parallel [x] menu

      171
    • Serial [x] menu

      173
    • SMTP Setup menu

      176
  • Security menu

    177
    • Edit Security Setups menu

      177
    • Miscellaneous Security Settings menu

      178
    • Confidential Print menu

      179
    • Erase Temporary Data Files menu

      180
    • Security Audit Log menu

      180
    • Set Date/Time menu

      181
  • Settings menu

    182
    • General Settings menu

      182
    • Copy Settings menu

      191
    • Fax Settings menu

      195
      • Fax Mode (Analog Fax Setup) menu

        195
    • E-mail Settings menu

      204
    • FTP Settings menu

      209
    • Flash Drive menu

      213
    • Print Settings

      218
      • Setup menu

        218
      • Finishing menu

        219
      • Quality menu

        221
      • Job Accounting menu

        221
      • Utilities menu

        223
      • XPS menu

        224
      • PDF menu

        224
      • PostScript menu

        224
      • PCL Emul menu

        225
      • HTML menu

        227
      • Image menu

        228
  • Help menu

    229
• Saving money and the environment

  230
  • Saving paper and toner

    230
    • Using recycled paper

      230
    • Conserving supplies

      230
  • Saving energy

    231
    • Using Eco-Mode

      231
    • Reducing printer noise

      231
    • Adjusting Sleep mode

      232
    • Using Hibernate mode

      233
    • Adjusting the brightness of the printer display

      233
  • Recycling

    234
    • Recycling Lexmark products

      234
    • Recycling Lexmark packaging

      234
    • Returning Lexmark cartridges for reuse or recycling

      234
• Securing the printer

  236
  • Statement of Volatility

    236
  • Erasing volatile memory

    236
  • Erasing non-volatile memory

    237
  • Erasing printer hard disk memory

    237
  • Configuring printer hard disk encryption

    238
  • Finding printer security information

    239
• Maintaining the printer

  240
  • Cleaning printer parts

    240
    • Cleaning the printer

      240
    • Cleaning the scanner glass

      241
  • Checking the status of parts and supplies

    243
    • Checking the status of parts and supplies on the printer control panel

      243
    • Checking the status of parts and supplies from the Embedded Web Server

      243
  • Ordering parts and supplies

    244
    • Using genuine Lexmark parts and supplies

      244
    • Estimated number of remaining pages

      244
    • Ordering toner cartridges

      244
    • Ordering an imaging unit

      245
    • Ordering a maintenance kit

      246
  • Storing supplies

    247
  • Replacing supplies

    247
    • Replacing the toner cartridge

      247
    • Replacing the imaging unit

      249
  • Moving the printer

    253
    • Before moving the printer

      253
    • Moving the printer to another location

      254
    • Shipping the printer

      254
• Managing the printer

  255
  • Finding advanced networking and administrator information

    255
  • Checking the virtual display

    255
  • Setting up e-mail alerts

    255
  • Viewing reports

    255
  • Configuring supply notifications from the Embedded Web Server

    256
  • Restoring factory default settings

    257
• Clearing jams

  258
  • Avoiding jams

    258
  • Understanding jam messages and locations

    259
  • [x]-page jam, lift front cover to remove cartridge. [200–201]

    261
  • [x]-page jam, open upper rear door. [202]

    264
  • [x]-page jam, open upper and lower rear door. [231–234]

    265
  • [x]-page jam, remove standard bin jam. [203]

    267
  • [x]-page jam, remove tray 1 to clear duplex. [235–239]

    268
  • [x]-page jam, open tray [x]. [24x]

    269
  • [x]-page jam, clear manual feeder. [250]

    270
  • [x]-page jam, open automatic feeder top cover. [28y.xx]

    272
• Troubleshooting

  274
  • Understanding the printer messages

    274
    • Cartridge low [88.xy]

      274
    • Cartridge nearly low [88.xy]

      274
    • Cartridge very low, [x] estimated pages remain [88.xy]

      274
    • Change [paper source] to [custom string] load [orientation]

      274
    • Change [paper source] to [custom type name] load [orientation]

      274
    • Change [paper source] to [paper size] load [orientation]

      274
    • Change [paper source] to [paper type] [paper size] load [orientation]

      275
    • Check tray [x] connection

      275
    • Close door or insert cartridge

      275
    • Close flatbed cover and load originals if restarting job [2yy.xx]

      275
    • Close front door

      276
    • Close top access cover

      276
    • Complex page, some data may not have printed [39]

      276
    • Configuration change, some held jobs were not restored [57]

      276
    • Defective flash detected [51]

      276
    • Disk full [62]

      276
    • Disk full, scan job canceled

      276
    • Disk must be formatted for use in this device

      277
    • Disk near full. Securely clearing disk space.

      277
    • Error reading USB drive. Remove USB.

      277
    • Error reading USB hub. Remove hub.

      277
    • Fax memory full

      277
    • Fax partition inoperative. Contact system administrator.

      277
    • Fax server 'To Format' not set up. Contact system administrator.

      277
    • Fax Station Name not set up. Contact system administrator.

      278
    • Fax Station Number not set up. Contact system administrator.

      278
    • Imaging unit low [84.xy]

      278
    • Imaging unit nearly low [84.xy]

      278
    • Imaging unit very low, [x] estimated pages remain [84.xy]

      278
    • Incompatible tray [x] [59]

      278
    • Incorrect paper size, open [paper source] [34]

      278
    • Insert Tray [x]

      279
    • Install duplex

      279
    • Install Tray [x]

      279
    • Insufficient memory for Flash Memory Defragment operation [37]

      279
    • Insufficient memory to collate job [37]

      280
    • Insufficient memory to support Resource Save feature [35]

      280
    • Insufficient memory, some Held Jobs were deleted [37]

      280
    • Insufficient memory, some held jobs will not be restored [37]

      280
    • Load [paper source] with [custom string] [paper orientation]

      280
    • Load [paper source] with [custom type name] [paper orientation]

      280
    • Load [paper source] with [paper size] [paper orientation]

      281
    • Load [paper source] with  [paper type] [paper size] [paper orientation]

      281
    • Load Manual Feeder with [custom string] [paper orientation]

      281
    • Load Manual Feeder with [custom type name] [paper orientation]

      281
    • Load Manual Feeder with [paper size] [paper orientation]

      282
    • Load Manual Feeder with [paper type] [paper size] [paper orientation]

      282
    • Maintenance kit low [80.xy]

      282
    • Maintenance kit nearly low [80.xy]

      282
    • Maintenance kit very low, [x] estimated pages remain [80.xy]

      282
    • Memory full [38]

      282
    • Memory full, cannot print faxes

      283
    • Memory full, cannot send faxes

      283
    • Network [x] software error [54]

      283
    • No analog phone line connected to modem, fax is disabled.

      283
    • Non-Lexmark [supply type], see User’s Guide [33.xy]

      283
    • Not enough free space in flash memory for resources [52]

      284
    • Paper changes needed

      284
    • Parallel port [x] disabled [56]

      284
    • Printer had to restart. Last job may be incomplete.

      284
    • Reinstall missing or unresponsive cartridge [31.xy]

      284
    • Reinstall missing or unresponsive imaging unit [31.xy]

      285
    • Remove defective disk [61]

      285
    • Remove packaging material, [area name]

      285
    • Remove paper from standard output bin

      285
    • Replace all originals if restarting job.

      285
    • Replace cartridge, 0 estimated pages remain [88.xy]

      285
    • Replace cartridge, printer region mismatch [42.xy]

      285
    • Replace imaging unit, 0 estimated pages remain [84.xy]

      286
    • Replace jammed originals if restarting job.

      286
    • Replace last scanned page and jammed originals if restarting job.

      286
    • Replace maintenance kit, 0 estimated pages remain [80.xy]

      287
    • Replace missing fuser [80.xx]

      287
    • Replace roller kit [81.xx]

      287
    • Replace separator pad

      287
    • Replace unsupported cartridge [32.xy]

      287
    • Replace unsupported imaging unit [32.xy]

      287
    • Replace wiper

      287
    • Restore held jobs?

      288
    • Scan document too long

      288
    • Scanner automatic feeder cover open

      288
    • Scanner disabled by admin [840.01]

      288
    • Scanner disabled. Contact system administrator if problem persists. [840.02]

      288
    • Scanner jam, remove all originals from the scanner [2yy.xx]

      288
    • Scanner jam, remove jammed originals from the scanner [2yy.xx]

      288
    • Scanner maintenance required soon, use ADF Kit [80]

      288
    • Serial option [x] error [54]

      288
    • Serial port [x] disabled [56]

      289
    • Some held jobs were not restored

      289
    • Standard network software error [54]

      289
    • Standard USB port disabled [56]

      289
    • Supply needed to complete job

      289
    • Too many disks installed [58]

      289
    • Too many flash options installed [58]

      290
    • Too many trays attached [58]

      290
    • Tray [x] paper size unsupported

      290
    • Unformatted flash detected [53]

      290
    • Unsupported camera mode, unplug camera and change mode

      290
    • Unsupported disk

      290
    • Unsupported option in slot [x] [55]

      291
    • USB port [x] disabled [56]

      291
    • Weblink server not set up. Contact system administrator.

      291
  • Solving printer problems

    291
    • Basic printer problems

      291
      • The printer is not responding

        291
      • Printer display is blank

        293
    • Hardware and internal option problems

      294
      • Cannot detect internal option

        294
      • Internal print server does not operate correctly

        294
      • Internal Solutions Port does not operate correctly

        295
      • Tray problems

        295
      • USB/parallel interface card does not operate correctly

        296
    • Paper feed problems

      297
      • Jammed pages are not reprinted

        297
      • Paper frequently jams

        297
      • Paper jam message remains after jam is cleared

        298
  • Solving print problems

    298
    • Printing problems

      298
      • Confidential and other held jobs do not print

        298
      • Envelope seals when printing

        299
      • Error message about reading the flash drive appears

        299
      • Incorrect characters print

        300
      • Job prints from the wrong tray or on the wrong paper

        300
      • Large jobs do not collate

        301
      • Multiple-language PDF files do not print

        301
      • Print jobs do not print

        302
      • Print job takes longer than expected

        303
      • Printing slows down

        304
      • Tray linking does not work

        304
      • Unexpected page breaks occur

        305
    • Print quality problems

      305
      • Characters have jagged or uneven edges

        305
      • Clipped pages or images

        306
      • Compressed images appear on prints

        307
      • Gray background on prints

        308
      • Horizontal voids appear on prints

        309
      • Incorrect margins on prints

        310
      • Paper curl

        311
      • Printer is printing blank pages

        311
      • Printer is printing solid black pages

        312
      • Print irregularities

        313
      • Print is too dark

        314
      • Print is too light

        316
      • Repeating defects appear on prints

        317
      • Shadow images appear on prints

        318
      • Skewed print

        318
      • Streaked horizontal lines appear on prints

        319
      • Streaked vertical lines appear on prints

        320
      • Toner fog or background shading appears on prints

        321
      • Toner rubs off

        322
      • Toner specks appear on prints

        322
      • Transparency print quality is poor

        322
      • Uneven print density

        323
      • Vertical voids appear on prints

        323
  • Solving copy problems

    324
    • Copier does not respond

      324
    • Partial document or photo copies

      325
    • Poor copy quality

      325
    • Scanner unit does not close

      327
  • Solving fax problems

    327
    • Caller ID is not shown

      328
    • Cannot send or receive a fax

      328
    • Can receive but not send faxes

      330
    • Can send but not receive faxes

      331
    • Fax and e-mail functions are not set up

      332
    • Received fax has poor print quality

      332
  • Solving scanner problems

    333
    • Cannot scan from a computer

      334
    • Partial document or photo scans

      334
    • Poor scanned image quality

      334
    • Scan job was not successful

      335
    • Scanner unit does not close

      336
    • Scanning takes too long or freezes the computer

      336
    • The scanner does not respond

      337
  • Solving home screen applications problems

    338
    • An application error has occurred

      338
  • Embedded Web Server does not open

    338
  • Contacting customer support

    339
• Notices

  340
  • Product information

    340
  • Edition notice

    340
  • GOVERNMENT END USERS

    340
  • Trademarks

    341
  • Federal Communications Commission (FCC) compliance information statement

    342
  • Modular component notice

    342
  • Licensing notices

    342
  • Noise emission levels

    342
  • Waste from Electrical and Electronic Equipment (WEEE) directive

    343
  • Product disposal

    343
  • Static sensitivity notice

    343
  • ENERGY STAR

    343
  • Temperature information

    344
  • Laser notice

    344
  • Laser advisory label

    344
  • Power consumption

    344
    • Product power consumption

      344
    • Sleep Mode

      345
    • Hibernate Mode

      345
    • Off mode

      345
    • Total energy usage

      346
  • Japanese VCCI notice

    346
  • European Community (EC) directives conformity

    346
  • Radio interference notice

    346
  • Regulatory notices for telecommunication terminal equipment

    347
  • Notice to users of the US telephone network: FCC requirements

    347
  • Notice to users of the Canadian telephone network

    348
  • Notice to users of the New Zealand telephone network

    348
  • Japanese telecom notice

    349
  • Notice to Users in the European Union

    350
  • Regulatory notices for wireless products

    350
  • Exposure to radio frequency radiation

    350
  • Industry Canada (Canada)

    351
  • Notice to users in the European Union

    351
  • STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUN ...

    353
  • Patent acknowledgment

    356
• Index

  357