Lexmark MS710 User Manual
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Action
Yes
No
Step 4
a
Disable the Page Protect feature.
From the printer control panel, navigate to:
Settings > General Settings > Print Recovery > Page Protect > Off
b
Resend the print job.
Did the job print?
The problem is solved. Go to step 5.
Step 5
Install additional printer memory, and then resend the print job.
Did the job print?
The problem is solved. Contact
.
Print jobs do not print
Action
Yes
No
Step 1
a
From the document you are trying to print, open the Print dialog and
check if you have selected the correct printer.
check if you have selected the correct printer.
Note: If the printer is not the default printer, then you must select
the printer for each document that you want to print.
the printer for each document that you want to print.
b
Resend the print job.
Do the jobs print?
The problem is solved. Go to step 2.
Step 2
a
Check if the printer is plugged in and turned on, and if Ready appears
on the printer display.
on the printer display.
b
Resend the print job.
Do the jobs print?
The problem is solved. Go to step 3.
Step 3
If an error message appears on the printer display, then clear the message.
Note: The printer continues to print after clearing the message.
Do the jobs print?
The problem is solved. Go to step 4.
Step 4
a
Check if the ports (USB, serial, or Ethernet) are working and if the
cables are securely connected to the computer and the printer.
cables are securely connected to the computer and the printer.
Note: For more information, see the setup documentation that
came with the printer.
came with the printer.
b
Resend the print job.
Do the jobs print?
The problem is solved. Go to step 5.
Troubleshooting
213