Lexmark X658dme User Manual

Page of 318
Jobs do not print
These are possible solutions. Try one or more of the following:
M
AKE
 
SURE
 
THE
 
PRINTER
 
IS
 
READY
 
TO
 
PRINT
Make sure Ready or Power Saver appears on the display before sending a job to print.
C
HECK
 
TO
 
SEE
 
IF
 
THE
 
STANDARD
 
EXIT
 
BIN
 
IS
 
FULL
Remove the stack of paper from the standard exit bin.
C
HECK
 
TO
 
SEE
 
IF
 
THE
 
PAPER
 
TRAY
 
IS
 
EMPTY
Load paper in the tray.
M
AKE
 
SURE
 
THE
 
CORRECT
 
PRINTER
 
SOFTWARE
 
IS
 
INSTALLED
Verify that you are using the correct printer software.
If you are using a USB port, make sure you are running a supported operating system and using compatible
printer software.
M
AKE
 
SURE
 
THE
 
INTERNAL
 
PRINT
 
SERVER
 
IS
 
INSTALLED
 
PROPERLY
 
AND
 
WORKING
Make sure the internal print server is properly installed and that the printer is connected to the network.
Print a network setup page and check that the status shows Connected. If the status is Not Connected, check
the network cables, and then try printing the network setup page again. Contact your system support person
to make sure the network is functioning correctly.
Copies of the printer software are also available on the Lexmark Web site at www.lexmark.com.
M
AKE
 
SURE
 
YOU
 
ARE
 
USING
 
A
 
RECOMMENDED
 USB, 
SERIAL
OR
 E
THERNET
 
CABLE
For more information, visit the Lexmark Web site at www.lexmark.com.
M
AKE
 
SURE
 
PRINTER
 
CABLES
 
ARE
 
SECURELY
 
CONNECTED
Check the cable connections to the printer and print server to make sure they are secure.
For more information, see the setup documentation that came with the printer.
Confidential and other held jobs do not print
These are possible solutions. Try one or more of the following:
P
ARTIAL
 
JOB
NO
 
JOB
OR
 
BLANK
 
PAGES
 
PRINT
The print job may contain a formatting error or invalid data.
Delete the print job, and then print it again.
For PDF documents, recreate the PDF and then print it again.
Troubleshooting
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