Lexmark X646e User Manual

Page of 148
Printing multiple language PDFs
125
Troubleshooting
Printing multiple language PDFs
Solving printing problems
Symptom
Cause
Solution
Some documents do not 
print.
The documents contain 
unavailable fonts.
1
Open the document you want to print in Adobe Reader.
2
Click the printer icon.
The Print dialog appears.
3
Check the 
Print as image
 box.
4
Click 
OK
.
Symptom
Cause 
Solution
The control panel display 
is blank.
The MFP self test failed.
Turn the MFP off, wait about 10 seconds, and turn the MFP back 
on.
If the 
Ready 
message does not appear, turn the MFP off, and call 
for service.
The message 
USB 
device unsupported
 
appears when using a 
USB device.
The USB device you are 
using may not be 
supported or has an 
error. Only specific USB 
flash memory devices 
are supported.
For information regarding tested and approved USB flash memory 
devices, see 
.
Jobs do not print.
The MFP is not ready to 
receive data.
Make sure
 
Ready
 
or
 
Power Saver 
appears on the display before 
sending a job to print.
The output bin is full.
Remove the stack of paper from the output bin.
The specified input tray 
is empty.
Load paper in the tray.
You are using the wrong 
MFP driver or are 
printing to a file.
• Verify you are using the MFP driver associated with the MFP.
• If you are using a USB port, make sure you are running 
Windows 98/Me, Windows 2000, Windows XP, or 
Windows Server 2003 and using a Windows 98/Me, 
Windows 2000, Windows XP, or Windows Server 2003 
compatible MFP driver.
Your MarkNet™ N8000 
series internal print 
server is not set up 
properly or is not 
connected properly.
Verify that you have properly configured the MFP for network 
printing.
See the 
Software and Documentation
 CD
 
or the Lexmark Web site 
for information.
You are using the wrong 
interface cable, or the 
cable is not securely 
connected.
Make sure you are using a recommended interface cable.
Make sure the connection is secure.